CEO answers concerns about Mission/BCBS contract

Mission Health Chief Executive Officer Dr. Ron Paulus took to social media last week to answer questions from patients regarding the health care system’s ongoing contract battle with Blue Cross Blue Shield of North Carolina.

Mission rolls out transition plan for BCBS patients

Mission Health’s contract with Blue Cross Blue Shield North Carolina will expire Oct. 5, leaving thousands of patients to find another in-network provider or pay more out of pocket to see a Mission provider.

Jackson debates health department construction

When the Jackson County Commiss-ioners met to discuss construction needs in the health department Aug. 8, the goal for the afternoon was clear.

Blue Cross rejects Mission's latest proposal

More than a month has passed since Mission Health announced it would terminate its contract with Blue Cross Blue Shield of North Carolina on Oct. 5, leaving thousands of BCBS policyholders in Western North Carolina to pay more for out-of-network services at Mission facilities or seek care elsewhere.


The nonprofit healthcare system and the insurance giant have since been embroiled in a public relations battle that has played out through newspaper ads and social media campaigns. On one hand, Mission says it attempted for six months to negotiate with BCBS for better reimbursement rates for services but that BCBS — with its 72 percent market share — wouldn’t budge.

On the other hand, Blue Cross says Mission’s cost of services were already higher than most other hospitals in the state. Unlike other hospitals that renewed their contract with Mission, BCBS said Mission administration wasn’t willing to work “to slow down unsustainable cost increases.”

There’s plenty of finger-pointing still going on, but BCBS customers — especially those who have a BCBS plan through the federal health care exchange — will be the ones to suffer if the two entities don’t reach an agreement.

An Aug. 10 release from Mission announcing it would allow health insurance exchange BCBS policyholders to remain in-network made it seem like the two parties were beginning to iron out some details, but BCBS quickly issued its own press prelease rejecting Mission’s proposal.

Specifically, Mission Health offered to stay in-network and accept its current payment rates with no increase from BCBS for care provided to anyone covered by a policy purchased on the federal exchange since BCBS is currently the only provider offering plans on the exchange.

While employers can choose another provider to offer benefit plans to employees and seniors purchasing Medicare Advantage coverage have multiple choices available, consumers who purchased their health insurance coverage on the exchange unfortunately only have one choice.

According to a press release, Mission Health would honor current payment rates — the “forever zero” approach BCBSNC has demanded — for all persons insured through the exchange for 2018 or until such time as a new agreement is reached with BCBSNC that covers all care provided to all patients.

“We take our responsibility as Western North Carolina’s only safety net health system incredibly seriously,” said Ronald A. Paulus, MD, president and chief executive officer of Mission Health. “Our commitment goes far beyond providing nationally recognized, high quality, cost-effective healthcare to our community. We understand that those purchasing insurance on the exchange are among the most vulnerable in our region and have no alternative, so it is our responsibility to ensure that access to health insurance — a life transforming event — remains available to everyone. By accepting BCBSNC’s ‘forever zero’ approach for these individuals, we can help protect those who have exchange-based insurance, some being insured for the first ever time in their lives.”

Blue Cross NC President and CEO Brad Wilson acknowledged Mission’s attempt to partially rescind its contract termination, but rejected the offer.

“We were disappointed when Mission Health decided to unilaterally terminate those contracts last month,” he said. “With today’s proposal, Mission Health continues to turn its back on senior citizens, state and county employees, businesses and taxpayers across Western North Carolina. This is unfair to tens of thousands of other members; therefore Blue Cross NC has no choice but to reject this offer.”

Wilson said BCBS remains ready and willing to negotiate on behalf of all WNC members as soon as Mission Health fully withdraws its termination. He also pointed to a recent study — www.wallethub.com/edu/ states-with-best-health-care/23457/ — that validates North Carolina already has some of the most expensive health care in the nation, and every increase in hospital costs leads directly to even higher premiums.

“We hope that Mission Health reconsiders its decision to terminate our contracts. In the meantime, we will continue to work with Western North Carolina’s other doctors and hospitals — who share our goal of making quality, affordable health care available to as many North Carolinians as possible,” Wilson said.

The current contract between Mission Health and Blue Cross Blue Shield of North Carolina expires at midnight on Oct. 4, 2017. Negotiations must result in a new agreement by midnight on Oct. 4, 2017, for Mission Health to remain in the BCBSNC network for all consumers, including those covered by policies purchased on the exchange. This announcement effectively excludes those on the exchange from being impacted by BCBSNC’s unwillingness to even speak with us about a contract critical to Mission Health’s long run survival.

For more information from Mission, visit www.standwithmission.org.

Knowing your neighbors: Vecinos health program is a bridge between migrant workers and the outside community

Whittier has been home to Elda Chafoya DePaz and her three children for less than a year, but it’s not their first summer in Western North Carolina.

In November, it will have been 12 years since DePaz, 36, left her native Guatamala to seek a better life in the United States. Life was hard in Guatamala, she said, with poverty everywhere you looked. She worked for a banana company there, tasked with separating 17 bunches per minute from the giant clumps of fruit that come from a banana tree. The work was done manually, with just a knife.

Cherokee approves needle exchange program

A needle exchange program will likely be underway in Cherokee by the end of the year following Tribal Council’s unanimous vote to write the existence of such a program into its code.

Veterans’ seminars have ‘beneficial impact’

Asheville Republican Congressman Mark Meadows hosted his fourth annual Veterans’ Solutions Seminar in Waynesville last week, and judging by the turnout, they appear to be working.

Meadows gets an earful at town hall

A boisterous crowd in a packed auditorium on the campus of Blue Ridge Community College engaged in a lively two-hour give-and-take with Congressman Mark Meadows over the economy, gun laws and the Mexican border wall, but most of the audience had just one thing on their minds — health care.

Health care upheaval leaves WNC residents with questions

As Republicans in Congress attempt to repeal the Affordable Care Act and Mission Health threatens to cancel its contract with the largest health insurance provider in Western North Carolina, thousands of people are wondering whether they will be covered and what the cost might be.

Mission offers its own health care plan

If Mission Health doesn’t strike a deal with Blue Cross Blue Shield of North Carolina by October, the health system may be pushing more Western North Carolina employers to sign up for its own health care plan — Healthy State — to keep their employees inside the Mission network.

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