Irritating public comment must be tolerated

Haywood County elected officials may sometimes get fed up dealing with the incessant public record requests and the three-hour meetings that a new wave of public scrutiny is forcing upon them, but there’s no good alternative except to take the medicine no matter how distasteful. Even at the county commission level, elected officials have as a first obligation the task of remaining answerable to the public — even when the public becomes immensely irritating.

Over the last several months a group that is loosely associated with — or at least resembles — the 9-12 national movement has begun going public with comments on local issues. They’ve been attending nearly every commission meeting, taking extended turns at the microphone during the public comment session. The constituents are spending public money by extending the meetings taxpayers pay to videotape.

There has been obvious tension between elected officials and those who have come to dominate the public portion of the meetings. Those showing up have been making requests for documents, digital files and other information. On occasion, the requests have been made to several different departments for the same information, a frustrating example of how the county must do the public’s business but at a cost that is often wasteful and unnecessary. Some have even continued to complain, disagree and otherwise make demands long after explanations have been provided.

Perhaps most frustrating for elected officials and county workers, is this — some of these folks have been provided information or facts but then act as if they don’t know the why, what or how much. One county official said it was as bad as lying, to act as if something isn’t known when indeed it is.

So what now? Nothing.

There’s simply no way to muzzle public comment in a democracy, no way to stifle the voices of those who demand an audience with their elected officials. Despite the cumbersome, capricious nature of what’s going on in Haywood, commissioners are stuck with it.

In almost every case I’ve witnessed over the years of groups or individuals deciding to become involved in local government by showing up at meetings, the result has been positive. Whether it’s builders and pro land-use advocates clashing in Jackson County, North Shore road proponents speaking their mind in Bryson City, or this group now showing up in Haywood County, one can only believe that the public interest is better served when people are involved in local government.

We suspect most of those now appearing before elected officials in Haywood have honorable motives and honest problems. It is the bad apple that ends up spoiling the whole bunch. One or two people grandstanding or going overboard disrupts what, in my mind, is a time-honored process that makes local government the most accountable form of government we have.

The concept of the informed electorate is an important part of this issue. People who get involved and make their opinions known on important subjects are the bedrock of good decision-making by elected officials. But what if there are those who refuse to digest, who ask but don’t listen, whose real mission is not to gather information? How can our democracy function, for all its shortcomings, when some take advantage of the system?

And that’s really the problem. There’s a difference among those who have legitimate concerns and those who use county commission meetings as a platform to air their own views, whether partisan or not. But our system lets everyone have their say, without regard to their motives. As they say in sports, it is what it is.

Most make extra effort to hear public

As Haywood County commissioners grapple with a surge in this public input at their meetings, largely from the same crowd week after week, The Smoky Mountain News checked in with surrounding counties to see how they handle public comment periods.

Every county seems to have regulars, who are practically staples of every meeting, rarely passing up a turn at the mic during the public comment period that kicks off proceedings.

Theoretically, counties in the area all limit speakers to 3 minutes, with public comments not exceeding 30 minutes per meeting. What actually occurs, though, varies within each county and from meeting to meeting.

 

Buncombe County

Buncombe is one of the few counties other than Haywood that air their county meetings on a government cable channel. But about eight years ago, repeat citizen speakers got so “nasty” and occupied so much time that commissioners decided to take the public comment portion off the air, while continuing to televise the rest of the meeting.

Buncombe also started a pre-meeting public comment period in addition to the 30 untelevised minutes of comment during regular proceedings.

Buncombe County Manager Wanda Greene said once public comments were taken off the air, the commissioners noted a dramatic change. “We saw a drastic drop in the repetitive speakers,” said Greene. “There was an uproar by people who routinely came and spoke, but they could still speak. It just wasn’t aired.”

In January, Buncombe decided to give it another go and televise public comments once again. Since the commissioners re-aired the public comment period, the number of speakers has picked up again, Greene said.

There are other options for citizens who want to reach their commissioners’ ears, though. Greeene said many residents opt for the hassle-free method of e-mailing them their questions and opinions instead of regularly heading to meetings.

 

Jackson County

Jackson has one of the most dedicated group of regulars of any county.

“The same people come every time and they say the same thing, and that’s their constitutional right,” said Chairman Brian McMahan.

McMahan said he’s usually lenient with the time limit for speakers, depending on how many people are waiting their turn to speak. Most are gracious and conclude when their time is up.

Jackson County’s meetings are not televised, though portions are sometimes played on the local AM radio station. McMahan said he wished the county had the capability to televise their meetings.

“Most of your average citizens don’t show up,” McMahan said. “They have no clue what happens in their government.”

On those rare occasions that more citizens show up than the commissioners can accommodate, McMahan makes sure speakers strictly adhere to the 3-minute limit. When a public hearing on a proposed subdivision moratorium attracted a crowd of 1,300 people three years ago, a timekeeper held up flash cards with different colors indicating just how much time each speaker had remaining.

McMahan said other boards across the country allow citizens to call in with their comments or webcast their meetings to reach more constituents.

Meanwhile, McMahan estimated that 80 percent of public hearings in Jackson County don’t bring in any speakers at all.

“There will not be a single soul,” said McMahan. “That’s sort of sad that no one cares enough to come out and voice their opinion.”

 

Swain County

Swain County keeps a timer visible at every meeting so citizens can know their time frame down to the very second.

Swain County Chairman Glenn Jones said he believes public comment should be allowed even if citizens sometimes use it inappropriately.

“A lot of people, they’ll just use it as a sounding board,” said Jones. “When it becomes that, it’s not being used properly. It’s for people who have a legitimate gripe.”

While Swain doesn’t air its meetings, a long-standing regular during the public comment periods videotapes county meetings as a personal endeavor.

 

Macon County

Macon County Chairman Ronnie Beale said his board maintains a fairly liberal policy, depending on the subject and how many people sign up to speak.

“We usually don’t have big crowds coming to rag on us,” said Beale. But when citizens do show up en masse, that’s when Macon County’s timer comes out. Like McMahan, Beale said he wished Macon County could broadcast their meetings.

Survey studies public input in Macon County

As county planner in Macon County, Stacey Guffey knows a little bit about controversy and soliciting public opinion.

Deadline nears for public input on steep slope ordinance

The Jackson County planning board is accepting written public comment through May 14 on the latest version of a draft steep slope ordinance.

Swain change lets the sun shine in

Swain County commissioners have adopted a new policy designed to keep the public more informed and give them a bigger voice in county affairs.

Details of the new policy

A new public comment and meeting policy has been adopted by the Swain County Board of Commissioners. Here are some highlights:

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Quarry opponents speak out at public hearing

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