Selling Haywood a collective effort

Departing from the normal talks of budget cuts and tightening belts, Haywood County commissioners asked a group of tourism and town leaders how the county could pitch in to help bring visitors or new second-home owners to the county.

The commissioners met with members of the county tourism board and elected officials from Canton, Maggie Valley and Waynesville, among others, last week to discuss tourism and how the county can attract more residents or second-home owners.

“I would be interested in the county putting money into something,” said Commissioner Kirk Kirkpatrick. “How can the county help?”

One option Kirkpatrick offered up was commercial advertising. The county could look into a commercial that would collectively market Haywood County to people in other parts of the U.S.

“I would be interested in doing something like that if it’s in the best interest of everybody,” Kirkpatrick said.

“We would be interested in the county putting money into something too,” came the quick reply of Alice Aumen, a board member with the Haywood County Tourism Development Authority.

Aumen’s swift acquiescence to the county tossing in a few shekels drew chuckles from other leaders seated around the large square table.

The trick is getting people here, not so much selling them on the place — the area generally speaks for itself once people come to visit, several attendees stated.

“It all starts with a visit. It all starts with them being a tourist here,” said Lynn Collins, executive director of the TDA. Collins said that many retirees and second-home owners were initially tourists in the county before they were residents.

The meeting last week, billed as a roundtable discussion, was a chance for county commissioners to get up to speed on the tourism authority’s marketing campaign and strategy.

Jennifer Duerr, a member of the tourism board, suggested marketing Haywood County as centrally located between Gatlinburg and Asheville. People could stay in Haywood County and easily make daytrips to either location, she said.

Duerr also emphasized the county and towns should use more pictures and videos of the area. It is their best form of advertisement but often is under-utilized.

“It is so simple,” Duerr said. “This gorgeous area has been given to us like a gift, and we always walk away from that.”

The Tourism Development Authority recently purchased its own film equipment and has been shooting video to use in its advertising efforts.

As discussions dove deeper, several leaders noted that it is difficult to market “Haywood County” per se when few people know where it is or even that it exists. Out-of-town visitors are more likely to recognize Maggie Valley, many stated.

“Well, we are glad to let you use (the name) Maggie Valley,” half-joked Maggie Mayor Ron DeSimone.

Haywood County as a whole should build upon the efforts of places, such as Maggie Valley, Waynesville and Lake Junaluska, which have name recognition nationwide.

Ben Glover, owner of Maggie Mountain Rentals, said that he shied away from naming his business Haywood Mountain Rentals because he feared it would attract fewer customers.

“Haywood County, we were scared of and that is kind of sad,” Glover said.

Glover said a concerted effort may be able to change that.

“The term ‘Haywood County’ needs to be collectively promoted,” said Glover, a member of the TDA board.

Wintertime recreation was also a particular topic of concern at the meeting. Beyond Cataloochee Ski Area, the list of activities is meager.

“In the wintertime, we are truly at a loss for things to tell them to do,” Collins said. “We do have a shortage of things for children to do.”

Aumen agreed, adding that the county should focus on attracting entire families that can come back generation after generation.

County Commissioner Mike Sorrells suggested creating more indoor events to occupy people during the cold winter months and offering package deals for travelers.

Several leaders said that the towns are not adequately communicating what they have to offer to tourism leaders who tout the activities as reasons to visit Haywood County.

“I think that is everybody’s shortcoming,” said Canton Town Manager Al Matthews. “We can’t fault (tourism promoters) for not telling (visitors) about something that they don’t know exists.”

Interchange construction in Haywood could take three years

The Lowe’s interchange in Haywood County will finally get re-structured but not for a couple more years.

N.C. Department of Transportation plans to start reconstructing the exit onto N.C. 209 and leading to Paragon Parkway and Hospital Drive in summer 2014.

“The geometry of the exit right now is extremely confusing, and it’s tight,” said Brian Burch, a construction engineer with DOT.

Prep work has already begun on the estimated $24-million project. The Lowe’s side of the interchange won’t change much — the work is focused on the side of Taco Bell and Shoney’s.

DOT will purchase about five homes and 10 businesses that currently stand in the way of its construction. Of the total project cost, the department will spend about $9 million alone to purchase the right of way. Among them are the Burger King, Taco Bell, the Shell station, Shoney’s and David’s Home Entertainment.

“The intersection is confusing; there is no question,” said David Sutton, owner of David’s Home Entertainment. “I don’t want to have to relocate … (but) it needs to be done.”

Sutton did not know how much he would get from DOT for his business and land.

Once work begins, it will be another two to three years before its completed because the crew must work in phases to ensure that people have access to remaining businesses and can pass through the area with relative ease. DOT must also be conscious of students traveling to and from Tuscola High School each day, Burch said. It’s also the major interchange near MedWest-Haywood hospital and numerous doctor’s practices, the county’s Department of Social Services, and the entrance to Lake Junaluska.

“There is always the concern of access,” Burch said. “How is my routine going to be impacted?”

But, no matter how well thought-out the plan is, there will inevitably be delays.

“People have to be patient,” Burch said.

The exit has been on DOT’s to-do list for years because of its odd configuration, congestion and proneness to accidents. Some call the interchange “malfunction junction.”

The four-lane highway was built in the 1960s, blazing the first four-lane road to Waynesville. Roads were built differently then from today, said Reuben Moore, an DOT operations engineer.

“Things like that are not the way we are doing it when we do it today,” Moore said, citing the confusing manner in which exit and adjoining intersections were laid out.

 

Changes to the Interchange

While certain portions of the exit and its surrounding interchanges will remain the same, several key changes will make its more user friendly.

1: The main part of the project is a new on-ramp heading toward Waynesville. It will be longer, giving vehicles more time to gain speed before merging.

2: The access road to Taco Bell and the on-ramp heading toward Waynesville are too close together now and will be moved farther apart. With the current configuration, it can be difficult to tell which is the access road and which is the on-ramp for the highway.

3: Paragon Parkway will be realigned — moved over to sit on top of where Shoney’s is now. It will be aligned in an intersection with the on-ramp heading toward Waynesville.

4: Crabtree Road, which runs underneath U.S. 74, will be widened. A new train trestle will be installed to accommodate the wider road that passes under it.

Tuscola High School counters rumors that advanced courses have been curtailed

Despite rumors that cuts at Tuscola High School in Waynesville could reduce the number of advanced courses, academically gifted students will have just as many courses to chose from next school year.

Tuscola will lose five teaching positions, which is likely what fueled the buzz among students that fewer honors courses would be offered. Parents mounted a campaign imploring the school not to cut the number of upper level classes.

School administrators say this was never the case, however.

“I think there has been some misinformation, and it just spread like wildfire,” said Stephanie Goodwin, an assistant principal at Tuscola.

To combat the rumors, the school even scheduled a mass pre-recorded phone call to parents. Robocalls are usually used by the school system to share information on everything from snow days to school-wide testing. This one assured parents there would be no cuts to advanced course offerings next year.

Kim Turpin was among the parents who voiced concerns after hearing the school was reassessing both the number and variety of upper level courses it offered. Her daughter is eyeing Stanford but to get in she would need plenty of Advanced Placement courses — essentially university-level courses that count toward the students’ college course credits.

“If you have smart kids, why wouldn’t you feed your smart kids?” asked Turpin. “They need to provide courses so they can go out in the world and be competitive.

Turpin said it is also important for the overall reputation of the school system.

“Anyone you are wanting to attract as a professional in your community, they are going to be looking at your school system,” Turpin said.

Tuscola is offering Advanced Placement, or AP courses, in four areas this year. Next school year, two new subjects will be added — so in essence there are more AP courses being offered next year, both in the variety and sheer number.

Every January, Tuscola High School surveys students to see what AP courses they are interested in for the coming school year. The line-up is built accordingly.

“Student interest drives our schedule for those upper classes,” Goodwin said. “The only way we reduce the number is if we don’t have student interest.”

Unfortunately, if there aren’t enough students interested in a particular AP course to comprise a full class, the school can’t offer it.

“There has been a reduction of funds the last two or three years in the public schools and you have to get the most bang for your buck,” said Danny Miller, the high school curriculum supervisor for Haywood County Schools. “If you had only five or six kids interested in a course, whether it is AP or say business law, it is hard to take a teacher’s block of time and dedicate it to that.”

That is the case with some AP courses, such as AP Physics and AP World History, which only have a handful of students express interest each year, so the course is offered online only.

Haywood County has roughly 2,000 students at its two high schools. While Tuscola High School historically has been larger than Pisgah, reallocation in recent years has led to a reduction in the number of students at Tuscola and an increase at Pisgah. That in turn led to Tuscola needing fewer teachers.

“Our class sizes will be larger next year,” said Tuscola Principal Dale McDonald.

The teachers taken away from Tuscola have not been added to Pisgah, however.

Despite the loss of teachers in the schools, students won’t be left without enough classes to fill their school day.

“Even with the massive cuts, we’ve had I can’t imagine that high-performing students won’t have plenty of honors or AP course offerings,” Bill Nolte, the assistant superintendant of Haywood County Schools, said. “The capacity to offer the courses has not changed.”

The students still have to be taught, and so a teacher standing in front of a particular class can just as easily teach an honors curriculum for an allotted class, according to Nolte.

While the number and variety of AP classes are based on student interest, the school also vets students to ensure they are eligible for the courses.

“You have to recognize this is a college-level class while you are in high school,” Goodwin said.

Even for honors courses, students have to qualify. The application process is based on a combination of test scores, grades in the current academic year and teacher evaluations. For honors English courses, students have to take a tailor-made test to get in. Based on those results, there will be only two honors English courses for sophomores at Tuscola next year compared to three this year.

While parents have expressed concerns that the testing has weeded out the number of students eligible for honors English, Nolte said it is important to make sure students end up in the appropriate level course at the beginning of the school year.

“Otherwise they will want out of the course midway through, and there won’t be a regular English course to jump to,” Nolte said.

Dr. Kristen Hammet, a veterinarian in Waynesville, has been an advocate of offering advanced courses in high school.

“We do need to offer the kids courses; they need to be able to get in top level schools,” said Hammet. “If these kids can’t compete, they can’t get into the Dukes and the Princetons and Davidsons.”

But, it’s more than that, Hammet said. She sees academically gifted students as a special-needs group. They crave a challenge that, if unmet, can leave them floudering and can lead to them checking out intellectually.

“These kids need these courses,” Hammet said. “It has been shown that if the gifted and intellectually and academically gifted kids are not offered courses that meet their challenge, they are at greater risk of dropping out, or become more depressed and more suicidal.”

Forum to focus on Lake Junaluska’s future as a town or not

As Lake Junaluska weighs whether to become part of the town of Waynesville or form its own town, a public forum for residents to ask questions or share comments will be held at 7:30 p.m. Thursday, April 26, at Bethea Welcome Center.

At stake is Lake Junaluska’s identity and the fate of a community made up of 800 homes. A task force has been formed to study the issue. The mission of the task force includes gathering public opinion, reporting findings to the Junaluska Assembly Community Council and possibly making recommendations.

The taskforce will be made up of three representatives from the community council, three from the Lake Junaluska Assembly Property Owners Organization, three members from the community and one member representing the United Methodist Church.

While Lake Junaluska is not an official town, the community already looks and acts like one. It has its own trash pick-up, water and sewer system, street maintenance and even security force. The homes that make up Lake Junaluska’s residential community pay a yearly fee for those services.

But, an aging water and sewer system and other infrastructure issues have led the community to consider joining Waynesville instead of bearing the expense alone. If the community joins Waynesville, it would see an increase to its property-tax base but would also incur the Lake’s aging infrastructure.

Dissension among the Jackson medical community spells trouble for MedWest

A group of Jackson County doctors say they want out of the two-year-old partnership with the hospital in Haywood County and instead would like to look toward Mission Hospital in Asheville as a future partner.

There have been murmurings for months that Jackson County doctors are dissatisfied with the pseudo-merger with the hospital in neighboring Haywood and might want out. But this week marked the first time a group of doctors went public.

“There is a common element of frustration with day-to-day operations, and concern about the financial viability of the hospitals,” said Bob Adams, the chief hospitalist at MedWest-Harris hospital.

Adams, backed by six other doctors, appeared at the Jackson County commissioners meeting Monday to get his message out.

Though the doctors say they ardently support Harris hospital, they are dissatisfied with the MedWest joint venture that united Haywood Regional, Harris and Swain County hospitals under a single umbrella. At the same time, the new MedWest entity signed on with Carolinas HealthCare, a network of 34 hospitals based in Charlotte.

Many doctors in Jackson and Swain now say that was a mistake — and that they don’t trust Carolinas or their own board of directors.

“MedWest is failing and needs to be dissolved. Carolinas is not an acceptable partner,” Adams said. “Mission is the only partner acceptable to the communities west of Balsam.”

Some doctors in Jackson County believe Harris has not fared well in the MedWest joint venture.

Harris is struggling financially. It has seen an outmigration of patients. Doctors, too, are leaving.

Adams said he is one of eight physicians leaving Jackson and Swain counties in coming months. The community already faces a doctor shortage, a factor partly to blame for the loss of market share in recent years.

Doctors in Jackson County also feel that the Haywood hospital is being groomed to become the flagship of the MedWest venture. They fear patients once cared for locally at Harris will be gradually siphoned to Haywood. They also feel Haywood has gotten a greater share of resources. A long-promised new emergency room remains on the back burner in Jackson — meanwhile Haywood used up MedWest’s borrowing ability by taking out a $10 million line of credit to stem a cash flow shortage.

Whether real or perceived, the Jackson medical community has long prided itself on its reputation and didn’t take kindly to the thought of their beloved local institution declining. That, along with a strong independent streak, has doctors questioning the corporate relationship they now find themselves in as culturally incompatible.

“It is clear to me that the hospital that I joined 10 years ago no longer exists, and is unlikely to rise again from its current ashes,” said Dr. Waverly Green, who is leaving the community in a few months. “I am saddened that it has come to this, and ultimately, I think the community as a whole will be left paying the price.”

Adams and Green both blamed Carolinas HealthCare System as duplicitous in bringing about Harris’ plight.

Adams said he does not trust Carolinas to look out for the interests of their local Jackson County hospital.

They say Carolinas pushed Haywood and Jackson together to advance their own long terms interests — namely to mount a competitive front in WNC against Mission, Adams said

After corralling the trio of hospitals under MedWest, Carolinas then began setting the stage for Haywood to be the lead player with Harris and Swain in supporting roles.

“Carolinas wants everything to funnel past us to Haywood and stop them from going to Mission,” Green said.

“It was Haywood-centric all along,” agreed Bob Carpenter, a former board member for WestCare and MedWest.

Carpenter resigned in a show of solidarity with the medical community.

In particular, though, Carpenter believed the board had not been given ample time to consider signing off on $10 million loan documents that encumber the entire MedWest venture for money borrowed by Haywood. Carpenter said board members were called into an emergency meeting in January and asked to sign documents they had not even had a chance to read.

“They said we had to do it to save the MedWest system,” Carpenter said.

Haywood allegedly didn’t have the funds to make payroll and needed the credit immediately.

The Jackson County medical community appealed to the management of MedWest and Carolinas as well as the hospital board of directors several times during the past six months to no avail.

“I realized we were being shut out,” Green said.

Adams has worked at Harris for 36 years and does not take lightly the decision to come forward with his views.

“Some people thought it may do more harm than good and may be more destructive,” Adams said. “A group of the physicians believe the information needs to be made public and our whole intent is to allow the community to make a decision to look further into what is going on and make their own decisions.”

Haywood Republicans must narrow their slate

Like a game of musical chairs, three Republican candidates for county commissioners are circling Haywood County and hoping they can secure one of the two places on the November election ballot.

Only two of the Haywood County Board of Commissioners seats are up for re-election this year. Two candidates from each party will advance to the general election in November.

Since three Republicans declared their candidacy, voters will have to narrow that number to two during the primary.

Among local, state and federal elections, jobs and the economy still seem to be voters’ main concern. And, the Haywood commissioners election is no different.

“We are borrowing a lot of money,” said Denny King, one of the Republican commissioner candidates. “I will not vote to raise taxes; I will not vote to go deeper into debt.”

The county has not been conservative enough with its money. For example, it should not be paying for the maintenance and upkeep on the MARC building, which is rented by elderly-focused nonprofits for $1 a year, King said. That same perk isn’t being offered to any of the other institutions that do good work in the county, he said.

“I wouldn’t expect us as a county to rent a church for $1 a year,” King said.

King also stated that he believes property owners are paying too much in taxes.

“I will support reducing the size of the burden that property owners pay,” King said.

Candidate Tracy Coward said residents are not getting enough bang for their buck when it comes to county spending. The county’s overall budget is about $65 million.

“I just don’t see where we are getting our money’s worth,” Coward said.

“In a lot of cases, they have done a good job in saving money and cutting down on expenditures, but I think there is a lot more that could be done,” Coward continued.

The current Board of Commissioners has expressed support for state legislation that would allow counties to consolidate redundant services within DSS and the health department.

Incumbent Kevin Ensley touted achievements that the board has accomplished during his current term. In particular, he noted that the board has saved money by privatizing the county landfill and maintained the tax rate despite having to make difficult job cuts.

“We have been able to make the cuts that we needed to without raising taxes,” Ensley said.

Ensley is currently the only Republican member of the five-person board.

Constituents have talked to candidates about their concerns going into this year’s election — and a main anxiety is jobs.

Coward said he can provide a “fresh set of eyes” to such concerns and will vote for what he thinks is best for the county and its people.

Young people continue to leave Haywood County because there are not enough available jobs, Coward said, and the county should work harder to help create more employment opportunities.

One way to create jobs, Ensley said, is through water and sewer projects — something he is a big proponent of. Up-to-date water and sewer systems are a must-have amenity for many businesses if they are looking at moving to a particular area. By building new and updating old systems, the county can create construction jobs and hopefully attract new businesses that will hire county residents, Ensley said.

 

Haywood Commissioner Republican primary: choose two

Tracy Coward, 55, Waynesville

Background: Coward is a maintenance technician at Continental and a former adjunct professor at Haywood Community College. Coward has never run for political office before.

Why are you running: “We need business experience on the board, but it seems like sometimes these folks have their own interests in mind. I was wanting to give the little man some representation.”

L. Kevin Ensley, 50, Waynesville

Background: Ensley has served on the Board of County Commissioners for eight years. He is surveyor by profession.

Why are you running: “I feel like I have provided some leadership in making sure we practice some budget austerity, which we have. I wanted to continue providing that leadership.”

Denny King, 52, Canton

Background: King is currently an engineer at BorgWarner in Asheville. He ran for county commissioner unsuccessfully one time before. This election season, King filed to run but later had second thoughts and tried to get his name taken off the ballot. “I really don’t want to comment on that. I am running to win.”

Why are you running: “I had a lot of encouragement to run, and many people in our county want a voice. They believe I will listen to their thoughts and concern.”

Haywood’s Birding for the Arts benefit set for April 28

The Haywood County Arts Council will host its annual “Birding for the Arts” event from 8 a.m. to 4 p.m. on April 28 as part of the 2012 FUNd Party Series.

The series offers an eclectic array of social events featuring delicious food, unique experiences and entertainment to benefit the arts in our community.

“Birding for the Arts” party sponsors and guides for the day are naturalist Don Hendershot, former state Sen. Joe Sam Queen and Dr. Kate Queen.

Tickets are $25 per person, and participation is limited to 35 partygoers. The registration deadline is April 26. A gourmet boxed lunch will be provided, and attendees should meet at the Performing Arts Center on Pigeon Street in Waynesville no later than 8 a.m.

Bring binoculars and rain poncho. Light hiking is involved.

828.452.0593 or www.haywoodarts.org.

Ten, nine, eight … Quick Draw pushes artists to the wire in spectator event

Finnegans Wake took James Joyce 17 years to write, the ceiling of the Sistine Chapel consumed four years of Michelangelo’s time and Beethoven needed about five years to complete his Fifth Symphony.

But artists participating in one of Waynesville’s most popular art events, Quick Draw, will get just an hour to create and complete their works of art.

Now in its 11th year, Quick Draw challenges regional artists to create a finished piece, ready for sale, in under one hour. Some 40 artists say they are up to the challenge, though it’s just the two-dimensional artists who are actually under the time gun. Metal, fiber and clay artists bring a pre-completed work to be auctioned off, in addition to  the timed works, at the end of Quick Draw to support arts education in Haywood County.

“Every year I say, ‘Never again,’” said oil painter Sarah Sneedon who travels to Waynesville to participate each year from the Caesars Head area in Upstate South Carolina. “It’s a lot of pressure. You sweat it, and you worry about it, and you try to plan down to the brush strokes and colors.”

Sneedon said she grew up in a family that was not artistic, one in which her father regarded those who were artists “as bums.” That background has made Sneedon all the more eager to support art education in the schools.

“I don’t have a lot of money to give, but I can torture myself once each year,” she said.

Some artists prepare for the competition racing the clock using kitchen timers. The practice — seeing how long their envisioned works will take them — can stave off the unfortunate problem of not quite being done when the bell goes off. That doesn’t always work, however. Real life can throw some real curves even at the most prepared of artists.

Last year, Sneedon remembered, she made the mistake of picking a technically challenging composition — two girls building a sand castle by the ocean.

“We got to five minutes to go and I didn’t have an arm on one of the girls,” she said, adding that she was forced to simply paint an arm in “fast.”

This year, Sneedon plans to paint sunflowers in the mountains. She’s yet to paint a trial run of the composition in the hour slotted for Quick Draw, but Sneedon expressed confidence that when the adrenaline kicks in she’d be able to complete the painting in the time required.

Artistic travails aside, QuickDraw has gotten so popular among area artists that the event — it’s not technically a competition — is now invitation only, said organizer Faye Wagoner.

“We have been blessed in that now we have such a following among artists and attendees we have more artists who are interested than who can actually participate,” Wagoner said.

This is the only event of its kind in the region, Wagoner said. There is a Quick Draw in the Highlands area, but that one allows artists a three-hour window instead of just 60 minutes.

Wagoner described Quick Draw in Waynesville as “an exhilarating evening. It’s just a terrific evening of fun.”

Some artists, like watercolorist Ann Vasilick, enjoys the challenge and competition of working beside other artists. She has selected a landscape in the Waynesville area to paint, which is out of this well-known artist’s bailiwick. Vasilick’s is best known for her buildings and street scenes, including those of Waynesville, and they are considered highly collectible.

She said she drove around the town until finding the particular view that attracted her, used photographic elements and did thumbnail sketches on the spot. Vasilick then returned to the studio to render a full-sized sketch of the painting. When this artist is unable to sleep, she would mentally paint the scene dozens of times.

Vasilick might be painting a landscape that is a little different than her best-known works but she plans on using the techniques that got her to the party: the meticulous and loving use of light and dark, volume and texture.

“I’ll use all the same elements I always use,” Vasilick said.

Complicating the task for Vasilick is the medium, watercolors, that she works in. She must be aware of the wetness of the painting and the necessity for it to dry within the required time. Many artists have blow-driers at the ready to hasten the process.

Oil artist Joyce Schlapkohl of Waynesville is looking forward to the competition with, perhaps, a bit of dread, too.

“I love it,” Schlapkohl said. “It’s stressful but exciting. When it’s over, it is nice.”

Schlapkohl, who has participated every year in Quick Draw, said she keeps trying to prepare a bit more each time.

“That hour really zips by,” she said in explanation, adding that she no longer says “hello” to spectators or friends milling past during the event. “I just try to stay focused.”

Schlapkohl said she believes all the artists involved are painting increasingly difficult paintings for Quick Draw. When the event started, she said, it was so new and unfamiliar everyone simply ensured they had a composition that could be completed within the required hour.

Schlapkohl’s technique is to break her anticipated painting down to basics.

“And I try to pick something I’m familiar with and that I feel that I can do in an hour,” she said.

Schlapkohl said she’s had people tell her before they actually enjoy her Quick Draw paintings more than her standard work, because it’s fresher. The artist also believes there is a value, beyond the important goal of supporting arts education, to the competition: “Anytime you push yourself as an artist that’s probably useful,” Schlapkohl said.

 

Art comes to life at annual Quick Draw in the Mountains

WHEN: 4:30-9:30 p.m. Saturday, April 28  

WHERE: Laurel Ridge Country Club, 788 Eagle Nest Rd., Waynesville

HOW MUCH: $50 in advance

MORE INFO: www.wncquickdraw.com

Commissioners raise eyebrows over HCC building snags

The creative arts building at Haywood Community College has hit a few more snags on its way to completion — much to the chagrin of county commissioners.

The college will once again tap into its contingency fund to correct miscalculations resulting from either a lack of communication or a design faux pas. The project is still within its original budget, however.

The total project cost was estimated at about $10.2 million. A contingency fund was built into the price tag to cover unexpected costs that crop up during the course of construction, half of which has now been spent to fix several snags.

The commissioners agreed to allocate a little more than $25,000 to widen a doorway, reinforce an outside deck and construct a retaining wall as well as pay for a couple of minor miscellaneous items.

Rectifying the size of a doorway will consume about one-third of the money. The entry was too small to fit an absorption chiller, a piece of machinery that will allow the building to use solar energy to power its air conditioning.

“The architect has admitted an error,” said Bill Dechant, director of campus development. “When it is a (building) designer error, the architect or the designer is responsible for that item.”

However, the county will have to foot the bill for now. Possible reimbursement is not negotiated until the end of a project. While the architect will likely repay the college some amount, it is not known how much money HCC will receive or even what mistakes the architect will claim.

“It’s hard to say” how much, if any, money the college will recoup, Dechant said.

The architect has been forthcoming in admitting errors, Dechant added.

Unfortunately, the sizing mistake was not caught until after the doorframe had already been installed.

“I don’t understand how they would have missed that,” Commissioner Mike Sorrells said at a county meeting last week, when the college came before commissioners asking for a budget adjustment on the project to tap contingency funds.

Although the widened doorframe is the priciest error, the board seemed most concerned about an inaccurate topographical survey that mapped how water drained around the building and where it should pave sidewalks. The contractor identified discrepancies between the survey and the land’s actual conditions, and a new survey needed to be conducted — a $2,000 cost.

HCC had hired the original surveyor, but when discrepancies were found, it did not ask the company to redo its survey for free or refund the money. The contractor’s on-hand surveyor reviewed the land at cost.

Commissioners agreed that the original surveyor should have returned and reevaluated the property at no cost.

“If the survey was wrong, you need to get the surveyor out there and correct it. That’s what I would do,” said Commissioner Kevin Ensley, a surveyor by profession. “And, I wouldn’t charge anybody for doing that.”

When Commissioner Chairman Mark Swanger made a motion to approve the added funds, none of the other commissioners immediately offered to second the motion.

“I am not hearing any explanation as to why someone else has not attempted to get someone else to pay for these things. And, I think that is what we want to here,” said Commissioner Kirk Kirkpatrick, after an awkward moment of silence.

Considering the scope of the project, Dechant said the total amount of change orders thus far is below average. Of the total project cost of $10.2 million, the construction contract is $8.6 million.

“In terms of an $8.6 million building, the amount of change orders on this project have been extremely low so far,” Dechant said. “I think overall I have been pleased with the amount of problems that we have had on this job.”

In the end, the county board voted to release the money.

 

Change orders take II

These were not the first design issues that have arisen during the already controversial project.

In January, Dechant went before the Haywood County Board of Commissioners seeking approval to use more than $262,000 in contingency funds. Most of it went to a water pump needed to provide adequate water pressure for the building’s sprinkler system.

Architects from the Raleigh-based Innovative Design erred when studying the water pressure earlier in the planning process. They tested the pressure in the main water lines running through campus a few hundred feet below the building site. As water flows up the hill to the new building, it loses pressure — a fact the architect did not factor into his plans, Dechant said at a previous commissioners meeting.

Last year, the commissioners and college administrators battled for months about the scope of the creative arts building project, before settling on a plan.

The new facility will house studio and classroom space for students studying the creative arts, such as pottery and woodwork.

“I know there was a lot of discussion about the building, and ‘Why this? Why that?’ And, I know my opinion, and I am sure the rest of the board’s opinion is too, is ‘How much more?’” Sorrells said.

Money to pay for the new building is coming from a quarter-cent sales tax approved by county voters more than four years ago to fund improvements to Haywood Community College’s campus.

Poore resigns as MedWest Haywood leader

The president of MedWest-Haywood hospital suddenly stepped down this week after three-and-a-half years on the job.

Mike Poore’s tenure at the helm of MedWest-Haywood was marked by an aggressive strategy to restore a crisis of community confidence, rebuild plummeting finances and compete head-to-head with the much-larger neighboring Mission Hospital in Asheville.

The news that Poore was resigning came as a surprise to the medical community and hospital’s board of directors, who met for two-hours Monday to digest the news.

Dr. Benny Sharpton, a long-time surgeon in Haywood County, said the medical community is going to be disappointed at the loss.

“The medical staff was not only comfortable but optimistic with his leadership,” Sharpton said. “He opened up lines of communication that had been broken it he past. He had an open door policy. Not all CEO’s have good rapport with their medical staff.”

Poore will be best known for rescuing the hospital after a tumultuous period when it failed federal inspections and was forced to essentially shut its doors for four months in 2008. The previous CEO, David Rice, who had become a lightning rod of controversy even prior to that crisis, stepped down and Poore stepped in — not only filling a leadership void but also putting the hospital on a path to recovery.

“Within a relatively short period of time, we had regained the market share we had lost. That is not a small feat,” said Dr. David Markoff, an ophthalmologist in Haywood County. “I have enjoyed working with Mike. I am sorry to see him leaving.”

Poore’s family man persona and regular presence at civic and social functions not only built rapport for the hospital but made him generally well-liked around town as well.

“Mr. Poore is one of the finest men I have ever known,” said Dr. Charles Thomas, an oncologist in Haywood County and a hospital board member. “He has done us a wonderful job. We accepted his resignation with deep regret and lots and lots and lots of thanks and platitudes.”

While Poore’s departure seems amicable, many in the medical community are left asking “why now?”

Poore, 47, does not have another job lined up. Depending on where he goes next, his family may stay in Haywood a while before joining him to avoid being uprooted. His son, a football player for Tuscola High School, will be a senior year next year, while his daughter will be a sophomore. His wife is involved in various community civic groups.

Poore is receiving a severance package but the terms aren’t public for now.

Poore said he will look for another hospital CEO position.

“I am a hospital administrator. That is my animal,” Poore said.

 

Turn-around man

There wasn’t any detectable tension between Poore and the Haywood medical community or hospital board.

But, Poore technically had another boss as well. He answered to Carolinas HealthCare System, a network of 34 hospitals based in Charlotte that MedWest joined two years ago.

Carolinas didn’t have a problem with his performance either, according to John Young, the vice president for Carolinas HealthCare’s western region who Poore reported to.

“This moment is Mike’s choice. This is not because of anything,” Young said. “It is just a certain period of time when it is time for somebody else to come in.”

By all accounts, Poore was dealt a difficult hand when he took the job.

“We will always remember his great leadership in getting Haywood Regional Medical Center back up and running,” said Fred Alexander, the chairman of the full MedWest board of directors.

With no patients to speak of, the hospital’s cash reserves had plunged so low that it had less than a month of operating revenue left when it reopened its doors. Patients who had turned elsewhere for medical care during the closure had to be lured back. And, the historically robust medical community in Haywood County, which had rallied around the hospital, needed reassurance they still had a future in Haywood County.

“He has worked so hard in the past several years to bring this entity, our hospital, upright again,” said Jean Burton, chair of the MedWest-Haywood board and a Cooperative Service agent in family and consumer sciences. “We were so knocked down a few years ago, and Mike worked tirelessly around the clock and has really stuck to the priorities he set.”

With the crisis in the rearview mirror, Poore led the hospital into a new partnership with neighboring hospitals in Jackson and Swain counties. The three hospitals formed a joint venture under the new MedWest banner. At the same time, MedWest joined the Carolinas HealthCare Network.

“I came to the hospital at a time of transition. We have gone through that transition during the last three-and-a-half years. It is just time for me to move on to other things,” Poore said.

Poore’s tenure isn’t uncharacteristically short for a hospital CEO. While the average time at one hospital for a CEO in North Carolina is longer, nationally it is 3.8 years, Poore said. Poore’s time at Haywood was just under that.

“It is not unusual for that turnover, but especially in a circumstance where you have a transition of bringing two organizations together to form MedWest,” Poore said.

There are always rivalries, even if friendly ones, between neighboring hospitals, Poore said. Bringing together two medical communities to act and think like a single entity can be difficult and challenging, he said.

As is sometimes the case in corporate mergers or turn-arounds, the person to affect change does not stay on as the long-term leader, Young said.

“Mike was the man to move the ball,” Young said of Poore’s role during the past three years.

Poore’s total compensation package was $444,000 a year.

 

Bumps in the road

Poore’s tenure wasn’t without snags, however. His honeymoon period began to fade in recent months, as the financial recovery initially witnessed under Poore began to backslide.

Despite a workforce reduction of 52 employees last year, MedWest has embarked on another round of cuts — 120 positions will be eliminated by July 1.

“It is what we need to do to right-size our organization with the reality of the revenue coming in today,” Poore said. Poore said MedWest is operating under austerity measures until the tide turns.

The layoffs amount to about 5 percent of the 2,100 employees across MedWest, including all three hospitals plus the 16 doctor practices now owned by MedWest.

In the midst of the financial troubles, MedWest-Haywood has seemingly been on a building and spending spree during the past year — from the very necessary replacement of a broken down generator to the very optional construction of a new surgery center.

In the end, MedWest-Haywood saw its cash-on-hand dip so low it had to turn to Carolinas HealthCare for an emergency $10 million line of credit. It was the first time Carolinas has ever loaned money to any of the 34 hospitals in its network.

While Poore defended the loan as no big deal, as Haywood has no other debt on its books, getting bailed of a cash-flow crunch by Carolinas clearly wasn’t ideal.

The loan was precipitated by a series of unexpected costs. Namely, MedWest-Haywood spent more than $10 million to replace a broken generator, upgrade its electronic medical records system and pay out judgments in two lawsuits dating to the previous administration.

Like Poore, Young characterized MedWest-Haywood as a victim of circumstances. Nonetheless, it revealed just how critical the financial status had become.

 

Build and they will come

While some costs indeed couldn’t be helped, Poore also oversaw an expansion campaign far more voluntary in nature.

A hospice center, a new surgery center and a new urgent care center are in various stages of construction, costing MedWest-Haywood a total of $2.35 million. The amount put up by the hospital is a fraction of the total cost — the lion’s share was paid for by the non-profit hospital foundation and a private group of physician investors.

MedWest also has new MRIs, a new diagnostic lab and new heart catheterization services.

“The hospital is very well positioned to serve patient needs and to grow and to prosper,” said Dr. Charles Thomas, an oncologist in Haywood County and former chief of staff of the hospital.

Young agreed.

“Mike started us down a track. A lot is already in place,” Young said.

The attention Poore gave to MedWest-Haywood didn’t sit well with some doctors in Jackson County, who felt their hospital was being slighted in favor of making Haywood the flagship of the MedWest system, another bump in the road for Poore in recent months. Disatisfaction among the Jackson medical community led to Poore being replaced as CEO of MedWest-Harris and relegated to being over MedWest-Haywood only.

Perhaps the most expensive piece of Poore’s expansion campaign was buying out several Haywood doctors’ practices. The exact cost of the private transactions are not known, but up-front costs aside, the newly bought doctor’s practices will continue to be a drain on the bottom line for another year or two before turning the corner. The hospital has to foot the bill for salaries, equipment, and overhead before the billing for patients begins to pay off.

While costly and perhaps outside the hospital’s realistic budget, it had to be done, according to Dr. Benny Sharpton, a long-time surgeon.

Mission Hospital in Asheville was courting the same physician practices, and Haywood had to make a competing offer. So Poore acted swiftly despite perhaps not having the money to do so.

“It was done in an extremely short period of time primarily due to outside threats from Mission hospital trying to siphon the loyalty of our doctors off,” Sharpton said. “He took that on in a difficult time. It needed to be done. It had to be done.”

While Poore has taken criticism from some for overspending or failing to enact austerity measures sooner, others disagree. When faced with embattled finances and dwindling market share, MedWest-Haywood had a choice. It could retrench and scale back. Or it could move forward with guns blazing.

Rather than resigning Haywood to being a rural second-fiddle hospital in Mission’s shadow, Poore chose to push Haywood onto a bigger stage.

“He has already laid the foundation,” said Cliff Stovall, a MedWest-Haywood board member. “The person that does all the spade work doesn’t always get to enjoy all the glory.”

The track set in motion by Poore will hopefully continue by the leadership team still in place, said Stovall.

“As much as I hate to see Mike ago, we are glad to have the people he put in place,” said Stovall, a retired army colonel who now works in tax preparation.

Poore assembled a nearly all-new management team for the hospital after he was hired, bringing on board more than a dozen vice presidents and department heads within his first two years.

Poore gives credit to the entire team for the advances that have been made.

“I am so proud of the accomplishments the team has made,” Poore said. “I feel like I am leaving this in good hands on a go-forward basis.”

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