The 911 call, coming from a gorge cut high in the Balsam Mountains, was nearly unintelligible. When the connection ended five minutes later, Haywood County Emergency Management was left with two important facts: somebody had fallen from a waterfall, and the caller was saying something that sounded like “Yellowstone.”
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The GPS coordinates showed the call originating in Dark Prong, two drainages over from Yellowstone Falls in the Pisgah National Forest’s Shining Rock Wilderness, but GPS data isn’t always correct in the rugged terrain of Western North Carolina. In the mountains, cell reception is often scant at best — emergency responders had to make a judgment call.