Maggie hears complaints, revisits noise ordinance
Maggie Valley doesn’t usually spring to mind as the noisiest of places in Haywood County. It’s a place known more for its pastoral mountain setting and quaint old-time kitsch than bustling nightlife.
But a spate of protests have prompted town staff to reconsider their rules on noise, which could put a damper on bands looking to spice up the valley’s evening offerings.
Currently, Maggie Valley has a noise ordinance that goes by use, time and actual loudness.
If you’re a business, nothing over 65 decibels until 11 p.m. on weekdays. That number goes down to 60 from 11 p.m. to 7 a.m. On weekends, you can crank it up to 75 decibels until 11 p.m. on Friday and Saturday, 6 p.m. on Sunday.
A new standard being put forth by town leaders knocks down the weekend level to a top volume of 70 on weekends and holidays, and cuts the hours back to 10 p.m. on weekdays.
Some business owners in the valley, however, say it’s just not prohibitive enough.
At a town board meeting last week, Carol Burrell, who manages the Creekside Lodge, complained that bands playing across the street were loud enough to easily drown out her own music.
“The decibel level of 70 still is too excessive,” said Burrell. “This is hurting my business and it needs to be lower than 70. I just don’t need to be listening to someone else’s music in my home.”
Others in the crowd countered that live music was bringing much needed tourists and revenue to Maggie Valley, which suffered with the closing of the Eaglesnest and Carolina Nights, two event venues that once brought live acts to the valley.
Police Chief Scott Sutton, who has been researching and working on the ordinance for the town, sympathized with business owners resenting the need to cover their ears but emphasized that the new rule was still a work in progress.
“We try to work with the businesses, and we try to work with the residents, but when you get a business that’s pushing the limits, that’s where you get where we are today,” said Sutton. “All we’re asking is a little time to do some research.”
To those accusing the town of over-strictness and regulating away customers, Sutton pointed out that Maggie Valley is not on the strictest end of the spectrum.
“I‘ll be honest, our ordinance, as strict as we think it is in some ways, it’s not as strict compared to other places,” said Sutton.
In Waynesville, for instance, the upper decibel level is 60 without a permit. Even with a permit, the high water mark is 70, and only before 11 p.m. on Thursday and midnight on Friday and Saturday. Anyone wanting to amplify their sound outside must get a permit, no matter how soft the sound.
Sylva won’t allow any noise that can be heard at all 20 feet from its origin after 11 p.m.
Of main concern in Maggie Valley are the very few bars in town that offer late night options and outdoor music, though Sutton noted at the meeting that the cooling weather may take care of the problem before the ordinance this season.
While motel manager Burrell said she doesn’t object to having live entertainment in Maggie Valley, having it in her house or her guests’ rooms is quite another matter. The fix, she said, is simple.
“Come into my motel rooms and come into my home, and have them turn it down until I can’t hear it.”
Maggie Valley loses another alderman
Maggie Valley Alderman and motel owner Scott Pauley is leaving his post, pushed out by the region’s sagging economy.
Pauley tendered his resignation on Aug. 23, effective that day.
He is the second alderman to resign the town board this year, following Colin Edwards’ departure in February because of a disagreement over what he felt was subpar oversight of the town’s liquor stores.
Pauley, however, is bidding not only the board, but the town, farewell.
He, his wife and daughter are moving back to Virginia after a string of tough tourist seasons made it impossible for them to stay.
“We’ve been struggling for a while trying to do what we could to stay in the valley,” said Pauley.
But this was the worst year in three for the Lowe’s Motel, which the family has been running. They have lived in Maggie Valley for just over six years, and Pauley has been on the town board for two.
He said that he regrets having to leave the board and the town, and that his decision isn’t political, just financial.
He even intended to run for mayor before the scope of the economic situation became clear.
But when he realized a move was imminent, he stayed off the ballot.
The remaining members on the town board will vote on Pauley’s replacement.
Though two of the four aldermen seats and the mayoral spot are up for reelection this November, whoever is chosen to fill the vacant seat will get a free pass in November. Pauley was not up for election for another two years, and his replacement will serve out the remainder of that term.
It’s possible some of those on the ballot could put in a bid for the vacant seat hoping for a direct route to a seat on the board.
Town Manager Tim Barth said the process for replacing Pauley has already begun. The town is currently taking applications, with notices being posted in newspapers and going out on the town’s e-mail list.
Anyone interested in the seat has until Sept. 13 to apply, and although the timeline for appointing a new member isn’t set, it will likely be within the month. Each candidate must be interviewed by the whole board, and depending on how many hopefuls turn out, it could take a while.
When Alderwoman Danya Vanhook was appointed to Edwards’ vacated seat in March, there was some contention among board members about how to deal with filling the opening. The original deadline for applications was extended because some board members felt there wasn’t enough time for everyone to express interest.
That raised the ire of Alderman Phil Aldridge, often at odds with the rest of the board. Aldridge felt there were plenty of applicants, but the rest of the board just didn’t like the choices.
This time, however, Aldridge didn’t have a gripe against the process as yet, though he did say he was not sorry to see Pauley go. The two engaged in a heated public exchange earlier this year over the town’s ABC board and the performance of ABC Chairman Ralph Wallace.
Pauley’s wife, Dorene Pauley, is also vacating a public position as a planning board member.
Pauley said he’s proud of his time in Maggie Valley and hopes to return one day.
“I always wanted to retire here and I can’t ever rule it out, but you’ve got to do what you’ve got to do for your family,” said Pauley. “We just regret leaving. Maggie’s a beautiful place, has got great people and I’ve enjoyed serving.”
A great race makes a comeback
There aren’t too many road races in Western North Carolina with the storied history of the Maggie Valley Moonlight Race, sponsored this year by Mission Health System. Nor will you find many, like this one, that take place at night.
Which is exactly why Sean Grady of Cherokee is so inclined to run the upcoming 8K on Aug. 27. He wants to run this race even though he’s preparing for the Marine Corps Marathon on Oct. 30 in Arlington, Va., and despite his careful efforts otherwise to adhere to a peak-at-the-perfect-moment training regimen.
And Grady’s marathon training plan certainly does not call for a 4.8-mile road race this coming weekend.
But that’s the allure of the Maggie Valley Moonlight Race, which in its heyday attracted more than 2,300 people to this Haywood County community. The race has been subject to fits and starts over the last decade — this is the first time in a couple of years it’s been held — but the reputation of the nighttime run is legendary.
“We want to bring back some of the traditions of the race,” said Greg Duff of Glory Hound Events in Asheville, who is organizing this 30th version of the Moonlight Race.
That includes inviting regional running clubs to the run, one of the great traditions Duff wants back. Clubs would have “tailgate” parties, swap meets and meetings for members, and generally good times were had by all.
Grady and wife, Gerri, both belong to Cherokee Runners, a club on the Cherokee Indian Reservation. While Sean Grady is still vacillating a bit about whether to run the race as a tempo run (an outing done at a steady effort level, these runs are generally just a little slower than a runner’s average 10K race pace, helping to develop anaerobic or lactate thresholds), his wife is definitely participating, as are others with the Cherokee running club.
They’ll find an excellent course with plenty of running support, said Duff. The rectangular course takes runners 1.2 miles up the valley to Ghost Town, then 2.4 miles in the opposite direction, before returning them 1.2 miles to the finish line back at the fairgrounds.
The race gets under way at 8:30 p.m.
Want to run the Maggie Valley Moonlight Race?
Cost: $30, with registration/packet pickup on Friday, Aug. 26 from 3-6 p.m. at the Maggie Valley Fairgrounds and from 4-8 p.m. Saturday, Aug. 27 at the fairgrounds.
Time: Race starts at 8:30 p.m.
Awards: 10 p.m. at the fairgrounds stage.
Post race: Budweiser of Asheville is a race sponsor, and all runners, 21 years and older, will be able to receive one beer after the race. Bottled water will also be available at the finish line and food tent.
Forgot milk? Small grocer to fill void in Maggie
There’s a new term coined by the federal government for places with low income and little access to quality food. It’s called a food desert.
And Maggie Valley is sitting right on the edge of one. The town doesn’t really qualify for the low-income component, but anyone who lives and works there will tell you the food access part is spot on.
However, if the town gives its nod of approval, that situation might improve.
A grocery store could be setting up shop on Soco Road, to the delight of residents who currently trek to Waynesville when the pantry runs dry.
“I think it’s a great idea,” said Jeannie Shuckstes, a Maggie Valley dweller. “Anything to help the economy of Maggie I know is a plus, and everyone has to go into Waynesville to do any sort of shopping.”
She works in Waynesville, but lives in Maggie Valley, so she can hit the store on the way home from work without a special trip. But retirees, those who both work and live in the town and the tourists who populate the valley’s many vacation cabins, must venture out every time they need anything more than a loaf of bread or some lunch meat.
The town won’t be getting a shiny new Ingles, Bi-Lo or Food Lion. The proposed shop will be a locally owned endeavor housed in the cabin that was once the Bear’s Den restaurant.
There have long been rumors swirling that a big chain was eyeing the small town, said Nathan Clark, Maggie Valley’s planning director. But a smaller store with local appeal is just as good, he said.
“You have an entrepreneur like Ms. Weinstein coming in here trying to help the community, I think it’s going to be a really, really nice thing,” said Clark.
The aforementioned Ms. Weinstein is Bari Weinstein, the woman behind the new store.
Formerly, she ran the Bear’s Den in the same location. Now, she’s clearing out the tables and installing aisles, hoping to accommodate a request that she’s heard floating around the valley for years.
“My customers who are locals and my tourists customers have always said ‘Where’s the grocery store, why don’t we have a grocery store?’” said Weinstein. So after her restaurant closed its doors, she thought this was the year to fill that niche.
At first, she said, she’ll stock the basics and rely on her customers to fill her in on what they want and need.
That more personalized service, combined with the improved proximity, she hopes will bring her new venture success.
It’s the closeness, though, that’s the real selling point of the idea.
The closest actual grocery store is Ingles on Russ Avenue in Waynesville, and from the center of Maggie Valley, it’s a little more than eight miles, about 20 minutes one way, and the trip is much longer for those who live further along Soco Road or in one of the many circuitous subdivisions that pepper the valley’s mountainsides.
That means that even the most cursory jaunts for the essentials can take upwards of an hour.
There are a few closer options, the most comprehensive being the Dollar General that sits on the very edge of town, at the intersection of Jonathan Creek and Soco Road.
“That place, it’s the busiest thing that I see out there anymore,” said Shuckstes, when asked where she can go in town to pick up a few grocery items. “They’re doing great business.”
And in fact, that’s pretty much how Dollar General has made its money around the country, posting up in tiny communities with little in the way of retail other than fast food or gas stations, including Bethel and Beaverdam here in Haywood County.
But their business isn’t strictly food, and as a discount store, their offerings are constantly in flux.
A few convenience stores on both ends of Maggie Valley give their patrons a cooler or two of more substantial food than is usually found in a gas station — a gallon of milk here, some cold cuts and bread there. And in season, Duckett’s Produce has a well-stocked stand with a bounty of farm produce.
But as far as dedicated grocery stores go, Weinstein’s competition is nonexistent.
Some residents remember an A&P supermarket that once served locals and tourists, but it’s been gone so long the years have faded into one another. Did it close 10 years ago? Maybe 15?
Weinstein hoped to have the new, as-yet-unnamed establishment open by Labor Day, but fears she might be hamstrung by paperwork.
She does plan to have it open this autumn, though, and she’s hoping that the town will see the benefit her business would be to the valley.
“You know you have to listen, you can’t just hear, you have to listen to what your community wants,” she said.
For years, residents of Maggie Valley have been asking for a grocery store. And this year, they might finally receive.
Natural gas in Maggie may be a long shot, but worth a try
Maggie Valley’s business community hopes to bring natural gas lines to the valley, but it will hinge on drumming up enough interest from paying customers to making it worth the gas company’s while.
Natural gas is a cheaper form of fuel, whether for heating hotel rooms or powering restaurant ovens. But first businesses must prove there’s enough demand for the gas company to recoup its cost of running gas lines to Maggie.
Natural gas lines run through commercial and industrial areas of Waynesville, but not into Maggie. In fact, natural gas lines don’t even run close to Maggie’s doorstep at the moment.
To reach the town’s main commercial strip, lines would have to be run four miles along U.S. 19 from the end of Russ Avenue to reach the town limits at the intersection with Jonathan Creek. From there, it’s another three miles along the main drag.
That’s a total of seven miles, with a very rough estimate of $2 million.
PSNC, the leading natural gas supplier in the state, met with a couple of business leaders and town officials last week. They didn’t say outright how many future customers it would take to make the lines a go, said Town Manager Tim Barth.
But it would have to be more than a few.
“I think an overwhelming majority of businesses would have to respond and say ‘Absolutely, I would hook on to it if it was available,’” Barth said.
But the natural gas company isn’t the only one that will be crunching numbers in coming weeks. Business owners will have to do a cost-benefit analysis of their own.
While natural gas is cheaper, business have to weigh the upfront costs, such as retrofitting their equipment to burn natural gas and hook-up fees from the gas company.
Businesses could save money over the long run, but it would be contingent on having the money for the upfront investment, Barth said.
“I’m sure the number one question is how much is it going to cost, and then how much would the monthly costs be,” Teresa Smith, president of the Maggie Valley Chamber of Commerce, said.
But for now, the gas company is merely gauging interest.
“It is very, very preliminary at this point,” Smith said.
The Maggie Valley Chamber of Commerce put out a call to businesses in the community last week, encouraging them to fill out a survey from the natural gas company if they think they might be interested. Contact the chamber at 828.926.1696 to find out more.
Maggie invests in festivals as form of economic development
Maggie Valley took a leap of faith this year with its inaugural Red, White and Boom festival. It was a four-day, July 4th spectacular the town hoped would raise its profile with tourists and tempt locals to venture into Maggie.
Although the take was not quite what was expected and some town reactions are mixed, Festival Director Audrey Hager said she was pleased with the overall outcome of the event.
“In our opinion, it was a big success. We actually were not concerned so much about the money, it was the investment by the town of Maggie Valley in the community,” Hager said of the festival, which featured 14 amusement rides, musical acts and food vendors.
The town spent just over $89,000 and took in about $47,000, leaving town tax payers to subsidize nearly half of the cost. Hager, however, said that the money was a worthwhile investment, bringing people to the town and laying the foundation for making Maggie Valley an annual Independence Day destination.
“With first year events, you build them,” said Hager. “Our whole goal is to build this for the community and make this a signature event so that people think, ‘On Fourth of July, we go to Maggie.’”
Part of the lower revenue, said Hager, was because of a rained-out Monday, and another portion she ascribed to the economy.
“We did not make our projected numbers on the unlimited wrist bands,” she said. The wrist bands gave patrons unlimited access to the fair rides. “With the economy the way it is, this is a really soft market from a pricing standpoint.”
And after losing $13,000 on the Americana Roots and Beer festival earlier this year, Hager decided to adjust the prices for the July event, hoping to entice more families working with limited budgets.
Hager said she’s had some good feedback from the business community, praising the festival for bringing them more tourist business and drawing locals who would have otherwise ventured elsewhere in search of July Fourth festivities.
“Oh, it was fabulous, it was wonderful,” said Brenda O’Keefe, owner of Joey’s Pancake House and long-time fixture in the Maggie Valley business community. “The whole area was filled and my customers were thrilled. I’ve talked to a lot of the local hoteliers and they were packed.”
Not everyone in town, however, was as glowing about the event’s outcome.
“We had a booth down there at the festival and we definitely didn’t do what we thought we would do,” said Erin Mahoney, owner of J. Arthur’s Restaurant on Soco Road in Maggie Valley. “It was a four-day festival and we had a good maybe three hours that we were very busy and the rest of the time it was just dead.”
It was the first time they had fielded a booth at any festival, and Mahoney’s guess is that the event was just too long. There weren’t quite enough people to fill four full days.
Alderman Phil Aldridge, who has been openly skeptical of the money spent on the festivals, is still undecided on his stance on the event’s outcome.
“I’ve still got reservations about it, whether or not it put any heads in beds,” said Aldridge. “Every Fourth of July has always filled this valley up. I don’t think the carnival had anything to do with it.”
Hager said she’s planning a workshop where the community can offer their opinions about the festival — what they liked, what they hated and how to make it better next year.
But, she said, they drew in festival-goers from outer markets such as Atlanta and Columbia, which she sees as an indication that they did something right, even if it cost some taxpayer dollars.
“The money stays here in Maggie Valley, those tax dollars stayed here in Maggie. We never anticipated making money,” said Hager. “Our whole goal is to ultimately break even. It has a big value for the town if we can grow year over year.”
This week, town leaders will hold workshop to consider a request from the organizer of a WWE wrestling event for $15,000 in town and community donations in order to bring a large wrestling event to the festival grounds in September.
Maggie’s mayor to face challenger in fall election
Rarely is there a lull in political turmoil in Maggie Valley, and this summer is no exception.
With election filing only a few days away, Mayor Roger McElroy’s seat will again be up for grabs, as will the spots of Alderman Phil Aldridge and newly appointed Alderwoman Danya Vanhook.
Vanhook’s seat is a logical starting place in a political discussion of the valley — it’s been the most hotly contested and highly controversial over the last few months.
When Colin Edwards resigned the seat earlier this year over a spat with the town’s Alcoholic Beverage Commission Board, another tussle followed over just how to fill the vacant spot. Some in the valley thought it was only fair to appoint the runner up from the last election, who had at least gained some semblance of backing from voters, which in this case was Philip Wight. But Vanhook, a local lawyer and former district court judge who lost that seat in last November’s election, was appointed instead.
Vanhook said she’s going to throw her hat in the ring for the same reason she applied for the appointment.
“I wanted to serve the town, I wanted to continue to be in public service. It’s a way that I can serve and give back and use my legal skills to bring something to the board,” said Vanhook.
Not easily dissuaded, however, Wight may run again himself.
Meanwhile, Alderman Phil Aldridge said he intends to defend his position.
Aldridge has been embattled with other board members of late, voting against the budget and Vanhook’s appointment and publicly questioning many of the board’s other choices.
“I have a lot of passion for the valley, but what I don’t have that some of them do, I don’t have a personal agenda,” said Aldridge. He plans to try for another term because he said he’s still concerned with the town’s direction.
Last but not least is the mayoral spot, a perch long held by Roger McElroy. McElroy has said that he’ll most likely come back for another round this election year.
But he likely face a challenge from Ron DeSimone, a local contractor, has showed interest in the position.
“There’s a lot of things I see that need to be done in Maggie Valley,” said DeSimone. “Our government in Maggie Valley is growing and so are expenses, and I’m for smaller government and smaller expenses.”
DeSimone has run once before, for alderman, and applied in February for the seat that is now Vanhook’s.
Back taxes on Ghost Town help fund festivals in Maggie
Maggie Valley gave the thumbs up to a 2011-12 budget, voting 4-1 to approve the spending plan at a town board meeting last week.
The lone dissenter was Alderman Phil Aldridge, who opposed the budget because of its spending.
“I just think there’s been some excessive spending on the town’s level for the last number of years,” said Aldridge. “I know we’ve been in somewhat of a recession for the last three years, and I’ve seen other local municipalities cutting back on their budget and I just haven’t seen Maggie do that.”
This year, however, the town did face dwindling revenue of $135,000 that they had to make up in departmental trimming.
Town Manager Tim Barth said this was made easier since they saw the deficit coming and began planning for it in the spring.
The revenue dip was a two-fold problem, said Barth. One was lower property values following the county property revaluation. As a whole, property values dropped by 5.5 percent in Maggie, which in turn means less property tax.
The other is blamed on the census. Towns get a cut of state sales tax based on their population. The state estimates each town’s population in the intervening decade between counts. When the actual census came out this year, the state realized it was overestimating Maggie Valley’s population and it shouldn’t get as much sales tax.
Barth and his department heads gathered up around $149,000 in reductions they could make, though some of them were spared after talks with the town’s board.
When negotiations had finalized, the approved budget included some extra funds for the Maggie Valley Festival Grounds to subsidize two of its newer festivals, the Americana Roots and Beer Festival and July’s Red, White and Boom celebration, and an additional $9,000 annually to make Festival Grounds Director Audrey Hager a full-time worker.
Hager said she was appreciative of the recognition, but the raise just makes official the work she’s already been doing. Currently, Hager is only paid for 30 hours a week.
“It really just gets me paid for what I’ve been doing. I’ve been working 50, 60 hours a week anyway,” said Hager. “My plan remains the same: to try to sell to promoters the festival grounds of Maggie Valley.”
Barth said it was a measure aldermen thought was important, especially given the dearth of large attractions in the town this tourist season.
“With Ghost Town not being in business right now, they thought it was more important than ever to try to really market the festival ground and get events that will make a significant positive impact on the valley,” said Barth.
Ghost Town, however, has made a contribution to the town’s coffers — BB&T, the bank that now owns the defunct amusement park, shelled out a chunk of the back taxes owed to Maggie Valley.
That’s part of why Barth and some other aldermen are less concerned about the $54,522 that’s coming out of the fund balance to balance the budget.
Some of the town’s spending this year will go to town employees, who will all see a $1,000 raise. Part of that increase, though, will be offset by the $60,000 the town has saved by changing to Blue Cross Blue Shield for employee health insurance.
Alderwoman Danya Vanhook said that, overall, she was proud of the town for coming out with a balanced budget.
“Nobody’s getting fired or laid off and we’re not increasing taxes. It’s a win-win,” Vanhook told audience members at the public budget hearing.
Copies of the budget are available at the Maggie Valley Town Hall.
Waynesville coffee hotspot emerges from woes after hiatus
When sewage began flooding out of the floor one January Saturday at Waynesville’s Coffee Zone, Coni Bishop knew things were about to get bad.
Bishop was the coffee-and-sandwich shop’s owner. And when she and some staff were working one weekend and started seeing the kitchen’s floor drains bubbling up with befouled water, she figured she would be closed for a little while. What she didn’t expect was five months out of business and a move out of Waynesville.
While the Coffee Zone is no more, Bishop’s business has been reincarnated as the Copper Leaf Café, located at High Country Furniture on the edge of Maggie Valley.
The revived coffee spot opened last Monday, following a long and arduous few months for Bishop and her staff, most of whom she had to let go.
She’s been able to reopen, thanks to an agreement with High Country, which owns the shop and employs Bishop to run it. That, she said, solved her biggest problem in the wake of the sewage backup.
“I was reimbursed for the product I lost — we had to get rid of every single thing that was in the store — and we were also able to recover our equipment that got damaged from the water, but that’s all we ended up with,” said Bishop. “We lost our business investment. There was no way to recoup that.”
So while she wanted to restart the business soon after, without startup capital, it was impossible.
There was always the option of going back into the Coffee Zone building, which sits in the center of a shopping center plaza on Russ Avenue and was once a bank. But even after the professionals came in and scoured everything sanitary, Bishop said she just couldn’t move her shop back in.
For one thing, there was the smell.
“It was just horrible,” said Bishop. That’s partly because the sewage had seeped up through the floor drains and then promptly poured back down onto the building’s ductwork and air conditioning system, which were under the floors. And then it sat for three weeks while the issue of who, exactly, was responsible for sorting out the mess.
Was it the town, which is in charge of sewage systems? The landlord, who is responsible for making sure the building remains in solid, habitable shape?
As it transpires, the answer is option B, the landlord. And, according to Bishop, the property owner hadn’t really kept the building maintained to code.
“One of my frustrations, what was so difficult, is that there‘s no enforcement agency that goes around to property owners and sees if they’re up to code,” said Bishop. “I feel like this could have been prevented, or at least [have been] a lot less invasive to our business.”
And, said Town Manager Lee Galloway, that’s true. But a policing operation like that would be far beyond what the town could reasonably manage.
“They’re supposed to remain up to code, but they don’t have to go back and retrofit their building unless they’re having major work done on their building,” said Galloway. “It would be pretty much impossible for us to have enough inspectors to go out and check that sort of thing.”
And Bishop concedes this point, though it was little consolation when she had standing sewage in her kitchen.
The town couldn’t really do anything because they only own the collection lines at the very edges of the shopping center. The sewer lines are all private and ancient, and apparently most people there are pretty unclear about where they even are or how to shut them off. That was another contributing factor to the woes of Coffee Zone, as it allowed sewage to flow freely until someone could locate the shut-off valve.
These days, said Galloway, most new builds put in sewer lines that they then dedicate to the town, transferring responsibility into municipal hands.
“That’s more common now than it was 40, 50 years ago, and I guess for this very problem, because property changes hands and no one knows where the lines are,” said Galloway.
For Bishop, she’s no longer angry about what happened on Russ Avenue; she’s positive about her new venture and not too concerned about losing the dedicated customer base she’d cultivated at Coffee Zone.
“I think once people find out and they realize it’s not in Maggie Valley, it’s just a little way past Smackers, I think well be OK,” said Bishop. “There’s no drive-through, and that’s a down side, that’s something that we lost. Drive-through really was 40 percent of our business. But so far it’s getting busier each day.”
Maggie festival grounds still trying to prove its mettle
When the town of Maggie Valley bought a grassy field to serve as a town festival grounds in 2005, the hope was that it would bring new visitors and new life to the town’s flagging tourism industry.
Since then, there have been two festival directors, attempts to make the place profitable, and now, an infusion of extra cash from the town is on the table as a boost to the facility.
The town’s proposed budget allocates $120,000 to the festival grounds. But the budget also calls for another $140,000 to put on two festivals — Red, White and Boom, a July 4 festival, and the Americana Roots and Beer festival next spring. The town hopes the festivals will bring in that much in revenue to cover the costs. But if they don’t, the town will be left to pick up the bill.
The festival ground has budgeted an additional $57,000 from the Haywood County Tourism Development Authority, a cut of local hotel and motel tax.
For the first few years, the festival grounds languished a bit. The first festival director didn’t rise to the town’s expectations in his few months on the job — the number of events was just too low.
The town’s hopes for the venue were pinned in 2009 on Festival Director Audrey Hager, who came in with an impressive event-planning resume and the intent to turn the place around.
Hager said she’s making strides, boosting the reputation of the festival grounds and making inroads with regional and national festival promoters, who would bring their own festivals and events to the space.
But total success doesn’t happen overnight.
“It’s really re-branding, getting the word out, building our reputation before people will come,” said Hager. “The expectation of the community was it wasn’t happening fast enough. But I think if we start building our reputation as a quality festival community, then that can only help attract promoters to this area to host such events.”
Ideally, said Hager, such events would include things like Red, White and Boom, an Independence Day carnival subsidized heavily by the town and outside affairs like Vettes in the Valley, an annual Corvette show that rents the grounds.
The festival grounds certainly don’t pay for themselves as yet; they lost more than $13,000 on their recent American Roots and Beer festival, due in part to colder weather that weekend.
But town officials say that self-sufficiency isn’t necessarily the end goal.
“I don’t think the town ever believed from the beginning that the festival grounds were going to pay for themselves,” said Town Manager Tim Barth. “With where the rates are set and the number of events that we have, there’s just no way it’s going to pay for itself.”
In the tourism gap left by departing Ghost Town and the closure of other venues like Eaglesnest and Carolina Nights, the real job of the festival grounds was to bring money into the valley, not necessarily make money itself.
“We hope to create enough commerce so that our constituents — the motels and the restaurants and whoever — can pay their taxes and we have a good crowd in town, to hopefully fill in the gap until we can get a few more venues back,” said Mayor Roger McElroy.
Though there might be some tension in using taxpayer money to support businesses that way, McElroy believes it’s only fair. Residents get services that businesses, by and large, do not, such as trash pick-up and road clearing.
And as the large attractions continue to dissipate, supporting the festival grounds is an effort by the town to buoy up business owners and boost their revenues with more traffic — even if it means taxpayers footing the bill for tourism interests.
Not everyone thinks that the festival grounds can be turned around, however.
“I have to be optimistic like others, but you can’t put lipstick on a pig, I guess is a good way to put it,” said Alderman Phil Aldridge. “They say give the young lady that’s our director time, but when do you draw the line?”
Local businesses, for the most part, are behind the measure. It at least brings in the promise of better business.
“I don’t think it’s as easy as people think it is,” said Brenda O’Keefe, owner of Joey’s Pancake House and a four-decade resident of Maggie Valley. “I’m not unhappy with the job they’re doing. I’ve been here for 45 years and seen a lot go on in this town, and I’m very happy the town has taken it over.”
Hager said she’s making progress in the connections department, stirring the interest of national promoters. She returned from a conference in Texas with dozens of leads to follow.
And, said Hager, that’s going to continue to be her tactic, which she’s confident will pay larger dividends as the years progress.
“I’m talking to a lot of promoters all the time,” said Hager. “And I’m just going to keep selling the festival grounds.”