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Taking the good with the bad

haywoodCommissioner Kirk Kirkpatrick remembers many Haywood County budget hearings in which the public was absent from the process, but that was not the case this year.

Haywood proposes 2.5-cent tax hike to pay for employee raises

fr haywoodtaxesHaywood County commissioners say a property tax increase is needed to dig the county out of a recession-era backlog.

WCU bucks national trend toward more part-time hires

Western Carolina University has held steady on its rate of tenured and tenure-track professors over the last decade, keeping numbers of permanent faculty that far outstrip the national average.

Macon County tightens retirement benefits

In its quest to cut the fat ahead of the looming county revaluation, Macon County is turning to its retirement policies. Commissioners recently voted unanimously on a pair of personnel policy changes that will tighten up post-retirement health benefits for county employees. 

Cost-of-living raise possible for Jackson County employees

Jackson County employees could be seeing a little extra in their paychecks next year if commissioners approve County Manager Chuck Wooten’s recommendation for the upcoming budget. Wooten’s budget proposal will include a 1.5 percent cost of living increase and 20 additional hours of bonus leave. 

Study says Macon employees underpaid compared to counterparts

A study that revealed that most Macon County government employees were underpaid compared to counterparts in other North Carolina counties is catching flack from some critics for alleged design flaws, as well as calling into question the worth of a public servant.

Maggie cuts employee benefits, lowers its tax rate

Maggie Valley’s mayor and Board of Alderman voted quickly Monday to cut the tax rate by three cents and approve an amended version of the town’s budget — even though one alderman said she was not privy to the last minute budget changes.

Stuck in a rut: Too few jobs coming on line

Similar to other parts of the U.S., counties in Western North Carolina have been plagued with high unemployment rates and little job growth.

“We have a lot still unemployed,” said Vicki Gribble, head of Haywood County’s Employment Security Commission.

There are about 600 people still receiving unemployment checks in Haywood County, and only 29 jobs listed for the county on the state Employment Security Commission’s website. The clearinghouse of jobs is by no means all-inclusive: employers choose whether to post their openings with the agency. But it is a relevant indicator of the sparse job market.

And, the number of people getting unemployment checks does not even factor in the amount of jobless individuals who have maxed out their unemployment benefits.

As of late last week, Macon, Jackson and Swain counties showed similar signs of slow growth. The counties had 26, 29 and 10 full-time job openings listed, respectively.

“This is about average,” said Dale West, manager of the Employment Security Commission in those three counties. Some additional temporary and seasonal positions are advertised in summer and spring though, she said.

The majority open at the moment are for registered nurses, social workers and school jobs.

When people get laid off, West encourages them to be re-trained to do something else.

“Some of their jobs might not come back as they were,” West said.

 

Employment resources

Each county in North Carolina has an Employment Security Commission, which lists open positions in the county as well as providing employment services. Most of the positions require some specialized training and are in the manufacturing or medical fields. Visit www.ncesc.com, and click on the Individual Services tab to search for jobs in your area or profession.

Desperate for work, WNC residents flock to regional jobs fair

People once again lined up at the Biltmore Square Mall in Asheville last week, but this time they weren't waiting for hours to see Santa Claus. Instead, they were looking for a belated Christmas gift — a job.

The mall was the site of the largest job fair in the mountains, boasting more than 1,200 open positions. About 2,000 people showed up for the event, most of them members of the 10 percent of unemployed residents of North Carolina.

An older gentleman in a grey three-piece suit looked overwhelmed as he surveyed the seemingly never-ending rows of employers and possible employees that filled a vast majority of the mall.

Barbara Darby, who helped run the event put on by the Asheville Area Chamber of Commerce and Economic Development Coalition, said she was not surprised by the turnout.

SEE ALSO: Stuck in a rut: Too few jobs coming on line 

"We are well aware of the large numbers looking for work," said Darby, a member of the Mountain Area Workforce Development Board.

People traveled from all around Western North Carolina — Haywood, Jackson, Macon, Swain, Yancey, Madison, Polk — in search of a job or a better opportunity.

"There are really no county lines when it comes to finding jobs," said Mark Clasby, executive director of Haywood County's Economic Development Commission. "People will really commute where the jobs are."

About 15 percent of Haywood County residents travel outside the county to work, Clasby said, and at least 3,000 people commute into Haywood County for work.

The dismal job market has forced some unemployed individuals to move.

During the past year, Tonya Turner, 40, packed up her belongings and moved from Haywood County to a place in Mars Hill with her son. She is looking for "a new start," she said.

Turner has been jobless for a year and has applied for more than 20 jobs during that time. She is looking for a position as a receptionist or in medical billing and has experience as an administrative employee.


The Potential Hires

While many participants put a face and a name on WNC's more than 8 percent unemployment rate, a number of people with current jobs attended the fair looking for better benefits or for a second or third job to help pay their bills. Some proactively applied for positions, knowing they might soon receive a pink slip.

"It's time to find me something better," said Josh Grooms, a 23-year-old Canton resident.

Grooms works for a roofing company in Fletcher, near Asheville, but the benefits do not include health insurance — a costly bill to foot on one's own.

He was hopeful, however, that he would find a new job at the fair.

"They have plenty of decent jobs out here," Grooms said.

There was no age, social class or race that predominated the fair. Quickly glancing around, anyone could spot a teenager or young 20-something as well as people well into their 50s and 60s. The dress code ranged from jeans, T-shirts and boots to suits and ties.

Terry Gant — one of the baseball hat, T-shirt and jeans people — said he was looking for "anything."

The Haywood County resident is a former employee of Volvo Construction Equipment.

The Volvo plant in Asheville closed in March 2010 and shifted its operations to some of the company's other manufacturing facilities around the world.

The move left Gant and 227 other people without jobs. Gant, 46, said he hasn't worked since.

"I am just ready to get back to work," he said.

Gant has not been sitting on the sidelines waiting, however. He went back to community college and will soon have his associate's degree in industrial systems technology. The degree, plus his welding and electrical experience, will make Gant much more marketable and increase his chances of getting a job.

Like Gant, Darren and Melinda Sims, also causalities of the Volvo plant closure, decided to return to school. The out-of-work couple from Fairview won't graduate until next year but knowing the trouble they will likely face, wanted to get a head start on the job search. Darren, 41, wants to finds a job in industrial systems, and Melinda, 40, is looking for an administrative position.


A noble effort

On the outskirts of the melee at the mall were applicants such as Ken Childers from the Whittier area in Jackson County, who was filling out packets and reading information collected along the employment trail.

Childers worked at a steel mill for 27 years before starting his own trucking company in 2005 — just two years before the recession began. He was not able to sustain his business as diesel prices skyrocketed up to $4.75 a gallon in 2007.

The National Bureau of Economic Research, a private, nonprofit research group, marked the start of the recession as December 2007. And although the group declared the downturn over as of June 2009, the U.S. is still beset with high unemployment rates and fears of a double-dip recession.

"It's tough out there," said Childers, 55. "You almost have to have two jobs today."

Similar to many fair attendees, Childers is looking for anything he can get. He is even willing to move from his family's 100-year-old farm for a job.

Childers was somewhat pessimistic about the prospect of finding something at the fair, saying there's a "lot of people for them to choose from."


The Employers

Many area businesses are wary of the economy and are only adding one or two jobs at a time.

"I think businesses are very cautious," Clasby said. But, "The economy is slowly improving overall."

With such slow growth, the addition of 35 jobs at Sonoco Plastics in Waynesville is considered a boom. In the past, that number would have been considered low.

"That is kind of a big number all of the sudden," Clasby said. "That's not the norm unfortunately."

Sonoco, which makes plastic trays for frozen food dinners, was among the more than 80 employers at the job fair.

"We are excited to be growing," said Vanessa Crouch, human resources manager at the Waynesville plant. "It's an employer's market right now."

Because the country is still experiencing high rates of unemployment and few companies hiring, employers can be more selective with whom they hire.

Sonoco received 175 applications for seven recently filled positions, Crouch said. The company is hiring only a handful of new employees at a time so as not overload itself with trainees, she said.

Among the open positions are supervisory staff, quality technicians, maintenance personnel and packers.

Amidst the many Asheville area employees at the jobs fair was Mission Health, a healthcare provider with centers throughout WNC, including Angel Medical Center in Franklin.

As of the early afternoon, Gloria Perry, a hiring specialist with Mission Health, said "easily 300" people has already visited their table.

"It breaks your heart sometimes," said Perry, whose husband is actually unemployed. "Everybody's so desperate."

As of Monday, the Mission Hospital website listed 197 available full-time and part-time positions at its various facilities in Western North Carolina — a testament to the health care field as one of the largest and fastest growing sectors of the economy. The medical group's biggest need is certified nursing assistants, Perry said, later adding that she had met many displaced or soon-to-be-certified nursing assistants at the fair.


October 2011 unemployment rates

Haywood County 8.6 percent

Jackson County 8 percent

Macon County 9.6 percent

Swain County 12 percent

Source: N.C. Employment Security Commission. October is the most recent month for which data is available.

From humble beginnings to goodwill enterprise: Manufacturing medical supplies provides jobs for disabled

Crafting cornhusk dolls is a far cry from mass-producing blue surgical drapes, but one local non-profit made that leap in a matter of about four years.

Today Haywood Vocational Opportunities LLC employs 365 people — more than a third of whom are mentally or physically disabled. Its mission is to bring disabled people and jobs together, whether the position is with HVO or another employer.

“We want to put people in a real working environment,” said George Marshall, who has served as HVO’s president for nearly 30 years.

The Haywood County nonprofit trains disabled clients to hold down jobs in the real world, from the importance of getting to work on time to job-specific skills such as how to buff floors.

Meanwhile, the business side of the company manufactures a variety of medical supplies, including IV bags and surgical instrument covers, for about 40 customers worldwide. A majority of its business focuses on making sanitized surgical drapes similar to the one’s dentists place on a patient’s chest during teeth cleanings.

HVO is more than a business with a philanthropic bent — it is a charitable organization first and foremost that funds its mission through its manufacturing line.

“Our business enterprise is here to support our mission,” said Jeff Ledford, the nonprofit’s business development manager.

When HVO was founded in 1972, it had just six clients who spent their days make crafts such as cornhusk dolls to sell.

But, Fred Spencer, who served as the non-profit’s director from 1973 to 1975, had bigger ideas. He began knocking on doors and cold-calling companies looking for outsourced work for his clients. The person who happened to take him up on the offer needed belt loops and ties for disposable surgical gowns.

“We knew state and federal dollars … could not provide and would not over the long-term,” Marshall said.

Almost 96 percent of HVO’s revenue comes from production sales.

During fiscal year 2010, HVO reported $30.1 million in revenue — up from about $27.2 million the previous year, according to its federal nonprofit tax form. By comparison, its expenses were only $28.9 million — a gain of more than $1.3 million.

The impressive increase in revenue is likely a result of additional sales and grants related to its expansion into the old Wellco plant in Hazelwood, according to Beth Chittum, HVO’s market research analyst.

In September 2010, HVO bought the closed-down boot factory and turned it into a satellite facility, located just half a mile from its main headquarters off Hazelwood Avenue. The expansion created 32 jobs.

As a non-profit, HVO is also eligible for government funding.

The company received $740,749 in government grants during fiscal year 2010, some of that again related and an additional $350,363 in funding from other sources. It received only $490,010 in government money during the prior fiscal year.

Since 1972, the nonprofit has expanded to serve about 250 clients with disabilities annually, and has continued to grow its medical supplies business.

The nonprofit has averaged 10 to 12 percent growth each year, Marshall said.

“That’s pretty strong,” he said.

Business continued to grow despite the recession, Marshall said, adding that HVO was fortunate to get into a niche medical market.

“We backed into this one,” he said. “I have not seen our business in this healthcare industry really affected.”

There is no ceiling for HVO’s potential growth even though it restricts Marshall’s ability to engage with the clients on a daily basis.

“Growth has taken me further and further away from that daily business of HVO,” he said. “I would love to be active literally in our work areas.”

Although Marshall himself cannot spend everyday with HVO’s clients, the nonprofit employs three job specialists who work one-on-one with clients and follow-up with those who have graduated from its training program. The specialists help clients find what type of work they are interested in doing and teaches them the necessary skills needed to function in the workplace.

Clients who are in training receive a stipend, which is less than the salary of a full-time employee who has completed the program. HVO declined to comment on how much its employees are paid.

During the past three years, HVO has hired 52 of the 128 clients that it has placed in jobs after graduating from the training program.

The nonprofit offers a blended workforce of everyday people and individuals with disabilities. The one similarity among all the workers are hairnets and light blue smocks, which are required to maintain a sanitary workplace. Walls are also lined with nametags and hooks for each employee to hang his or her smock at the end of the day.

Because it manufactures medical supplies, the Food and Drug Administration audits the nonprofit. To keep up with federal sanitation requirements, HVO takes a number of precautions, from simply washing hands to air lock doors for some rooms.

Employees pass through an automated door into a small holding chamber, where they wait for the door behind them to close before the next one opens. This restricts the airflow into the room and helps prevent contamination. Visitors must stay behind a bold yellow line on the concrete floor so they do not contaminate the workspace, and several rooms can only be entered if a person is wearing a hairnet and smock.

 

‘Good training program’

Although HVO does hire some of its clients, others have obtained jobs at Ingles, Burger King and Goodwill, among other businesses.

Ingles grocery store off Russ Avenue currently has three or four employees who completed training at HVO, said manager Jeff Henderson.

“They always had a good training program, and they would work with them on-site too,” Henderson said. “It has always been a hands on effort for them; so, we were proud to be a part of that.”

Companies who hire disabled employees receive a federal tax credit. The amount of the credit depends on the company’s tax bracket and how much the employer pays in wages.

HVO’s older clients who work part-time or can no longer work can join the Learning and Enrichment program, where they spend time making crafts, gardening, cooking and volunteering.

Many of the nonprofit’s employees and clients volunteer in some way — with Meals on Wheels, MANNA FoodBank and others.

“We need to contribute back to the community,” Marshall said.

After receiving funding from the United Way for 15 or more years, HVO is now one of the largest contributors to the local United Way, he said.

Clients particularly enjoy ringing bells for the Salvation Army at Walmart and K-mart because they are able to interact with area residents.

“I think (HVO is) tremendously helpful to the community,” said Larry Clark, who has served on the non-profit’s nine-member board of directors for three years. “It’s a story that really hasn’t been told.”

 

Thirty years and no end in sight

George Marshall is the one constant at Haywood Vocational Opportunities LLC, which has continued to grow during his almost 30 years as its president. And, he doesn’t plan on retiring anytime soon.

“I enjoy what I do,” said Marshall, who can easily be described as a man married to his job.

He is the face of HVO, representing it both around the state and nationally. Marshall, who earns $173,511 a year, focuses on the big picture, guiding the organization’s expansion and mission.

“I’ll say this about him because he won’t; George is very well-respected in the community,” said Beth Chittum, HVO’s market research analyst. She agreed that Marshall will never retire.

During his tenure, HVO has grown from a tiny medical supplies operation into a stable business whose products are shipped globally.

“George Marshall runs a great place down there,” said Waynesville Mayor Gavin Brown.

While teaching in Swain County in 1978, Marshall applied for an instructor position in the continuing education department at Haywood Community College. The job was within HVO, which, at the time, was part of the local college.

“This was when we were just really developing our work, our business enterprise operations,” Marshall said.

His background in industrial education and career development ended up lending itself well to the position, and within about six months, Marshall became the nonprofit’s first operations manager. From there, he was named president of the organization in June 1982.

Marshall has the longest tenure of any HVO leader by a wide margin, having working there for about 33 years. The prior directors stayed in their positions for fewer than eight years; the first retired after just six months on the job.

“(Marshall) provides great leadership,” said Larry Clark, who chairs HVO’s nine-member Board of Directors. “When he speaks of passion for what he does, I think it’s a true statement.”

A humble man, Marshall would rather be on the ground floor of HVO’s operations than in his office overseeing the company’s budget.

“I would love to be active literally in our work areas,” Marshall said. “That’s where I started; that’s my background; and that’s what I enjoy the most.”

But, as the nonprofit continues to grow, Marshall gets further away from the daily business of HVO. He said he is disappointed that he cannot enjoy as much face-to-face interact with clients as he did in the past.

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