NOC honors guests with free festival
Nantahala Outdoor Center’s popular Guest Appreciation Festival begins Friday, Sept. 23, and continues through the weekend, offering free attractions, live music and entertainment.
The festival, NOC’s way of thanking the company’s guests at the end of the primary paddlesports season, is one of the most popular outdoor lifestyle gatherings in the
Southeast, attracting more than 5,000 visitors.
The 2011 show will feature a new headlining act on Saturday: the King BMX stunt show — a high-flying, dynamic performance. Show performers will use ramps to perform aerial tricks as well as impressive ground-based maneuvers.
This year’s event also features live music performances from five different musical acts appealing to varied musical tastes. Traditionalists will enjoy the old-time Appalachian sounds of Blue Eyed Girl and the hard-driving string music of the Freighthoppers. Modern music fans will hear “high country reggae” from Chalwa, R&B and Soul from the Secret B-Sides and bluegrass, jazz and jam fusion from Brushfire Stankgrass.
Free attractions include rock climbing, storytelling, an interactive mountain bike pump track, educational live animal exhibitions, paddling competitions, outdoor skill demonstrations, face painting, and craft workshops.
The annual Used Gear Sale, where the company sells off its rafting, kayaking and canoeing supplies from the season also is scheduled. Adjacent to this, the Used Gear Sale is a used gear marketplace where enthusiasts buy, sell and trade their gear with other enthusiasts.
NOC’s Outfitter’s Store will also be liquidating its 2011 demo fleet of whitewater and flatwater kayaks, as well as rental mountain bikes.
Gorge gets a boost with new wave feature
The Nantahala River will soon boast one of the preeminent freestyle paddling features in the country — a patented apparatus that will create waves and holes used by trick kayakers.
The Wave Shaper will arrive just in time for a major world freestyle championship being held on the river in 2013, bringing 500 paddlers from 45 different countries and thousands of spectators to the Gorge. A $195,000 grant from the Golden Leaf Foundation was awarded to the Swain County Tourism Development Authority to fund construction of the wave.
“It will make us one of the premium whitewater kayaking places in the world,” said Brad Walker, chairman of the Swain tourism agency.
The wave is designed for freestyle kayaking — a paddling sport filled with technical tricks and highly-stylized moves, including spins, turns, cartwheels and flips that often involve the boater going completely airborne. The paddler surfs in place while performing the maneuvers on top of the wave.
The Nantahala will be one of only three rivers in the country using the cutting edge technology of the Wave Shaper, the creation of McLaughlin Whitewater Design Group based in Denver.
The Nantahala isn’t without a wave now — it couldn’t have landed the ICF Freestyle World Championships in 2013 without one. It was built by zealous paddlers on the Nanty who manhandled rocks around the riverbed to craft a high-caliber feature. And that in itself is impressive.
“A wave is very finicky. It is really hard to produce a good wave,” said Rick McLaughlin, owner of the McLaughlin Whitewater Design Group.
But it is susceptible to shifting currents and wash outs —far too tenuous to hang a world championship of this caliber on.
“Whenever there is a big rain you lose the feature you have to start all over again,” said Karen Proctor Wilmot, the executive director of the Swain County Chamber of Commerce and Tourism Development Authority. “They knew we could have one big rain during the event and be out there moving rocks and looking a little foolish.”
Such a faux pas could also cause quite a stir.
“Having a feature change during the course of a competition wouldn’t be fair to all the other athletes,” said Lee Leibfarth, an NOC paddling instructor and a lead organizer of the event.
Organizers said success of the event hinged on a proper wave. Otherwise, it would be like playing Wimbledon on a court with a sagging net, or the Super Bowl on patchy turf.
Walker said they couldn’t let that happen.
“It is very important to make it a superior event,” Walker said.
Not just for the paddlers, and not even the 7,000 to 10,000 people descending on the Gorge daily during the weeklong event, but for the tens of thousands who will be watching on TV. Freestyle kayaking is a popular sport in Europe and its followers will be tuned in by the masses.
But when the World Championship has come and gone, the wave will still be here.
“One of the goals is to have a legacy behind all the money we are spending here, not just this one event,” Leibfarth said. “Now we have a feature to attract expert level paddlers.”
Freestyle paddlers will come here to try the wave not just for vacation, but pros will likely move here to train.
Nearly every whitewater river has a natural wave or two by default, but not all waves are created equal.
“There are very few good waves that are dependable,” said McLaughlin.
Engineered waves on rivers out West have wild fluctuations in flow, with great conditions during the spring snowmelt but not come summer.
Thanks to the Nantahala Dam upriver of the Gorge, a reliable flow of water is released by Duke Energy to keep flows on the paddling section of the Nanty consistent.
“The appeal here is we have pretty consistent conditions all the time. Unlike other places where it depends on a particular water level,” Leibfarth said.
Other freestyle waves are just a pain to get to — in the middle of nowhere or with no parking.
Another plus for this wave: freestyle trick paddlers won’t have to continuously move aside to make way for other river users. The wave is downstream of the main takeout for rafters and general paddlers.
Another kicker that will make this wave great: there’s somewhere for paddlers to hang in the water while waiting to run the wave. A few dozen paddlers can be stacked up around a good wave, taking turns round-robin style.
“You want the want eddies to the side of the wave to be calm so you aren’t struggling to stay there as you wait to queue in to the wave,” said McLaughlin.
An economic and tourism boon
What the wave will do for the Nantahala Gorge and surrounding area — creating jobs, raising the region’s profile, nurturing a niche industry — seems right up the alley of the Golden Leaf Foundation, which awards grants to rural communities for economic development projects. River recreation in the Nantahala Gorge is already an $85.9 million a year industry, according to a study by Western Carolina University.
It’s one reason the Swain County Tourism Development Authority has thrown its full support behind the 2013 Worlds, and to that end applied for the Golden Leaf grant to build the wave on behalf of the paddling community.
“Obviously we see the Nantahala River as being a huge contributor to the economy both in terms of jobs created and tourism and tax dollars brought in,” said Karen Wilmot, executive director of the Swain County Tourism Authority.
Wilmot said the wave will help draw elite paddlers to the region and bolster river-based tourism, which, in turn, is important to the county’s economy.
The wave will be just downstream of the footbridge at the Nantahala Outdoor Center. Construction will start in the fall and be finished by spring 2012.
The total cost of the project is $300,000, with $105,000 coming from private fundraising. The cost includes design and construction of the wave itself, plus a spectator platform and improved shoreline access.
Accommodating spectators is certainly one of the biggest challenges facing the World Championship. The Great Smoky Mountain Railroad will provide train shuttles from Bryson City to help transport people into the Gorge, where parking is limited to say the least and the single two-lane road in and out gets easily jammed.
But jockeying for a view of the competition from the river shore will be epic. A large viewing platform holding several hundred people will be built jutting out over the river using money from the Golden Leaf grant.
There will be separate platforms for judges and media covering the event. All of them will come in pieces that can be put up and taken down for events.
The super cool Wave Shaper: how it works
Paddling pros can spend hours debating and analyzing the subtle nuances of a wave or hole. Just like the Eskimos with over a hundred words to describe what the rest of us would just call “snow,” paddlers have derived their own endless vocabulary to size up and dissect a wave’s performance — how it pushes, pulls, its depth, its loft, its slope and, above all, its “sticky-ness.”
And if there was ever such a group, you’ll find them on the Nantahala. The Nantahala River boasts more Olympic paddlers per capita than anywhere else in the world. It’s a magnet for super geeky paddling types — the ones kayak manufacturers turn to for feedback when testing new designs.
“I don’t think there is a more sophisticated paddling community than the Nantahala Gorge,” said Risa Shimoda with the McLaughlin Whitewater Group.
Rick McLaughlin, the owner of the McLaughlin Whitewater Design Group based in Denver, has been experimenting with river shaping for more than 25 years, refining the mechanics to meet paddlers’ increasingly sophisticated desire.
“In a river with hydraulics, sometimes what you get is the opposite of what you think you might get,” McLaughlin said. “It is a bit of science and a bit of art.”
McLaughlin learned through trial and error with giant scale models. His team builds massive fiberglass tanks up to 100 feet long to study the cross-section of moving water and what it does when contraptions beneath the surface are manipulated this way or that.
“We have a bunch of theories, but our computer models are still limited. The best way to analyze and predict is by building an actual model,” McLaughlin said.
McLaughlin has been chasing one sought-after quality in particular: “sticky-ness.” The stickier the wave, the easier it is to ride, allowing paddlers to perform trick after trick before being ejected. And even stickier than a wave is a “hole,” where the river swoops in like a big scoop has been taken out, setting the stage for a different arsenal of tricks.
McLaughlin has perfected the design with his latest apparatus — the Wave Shaper — which makes both holes and waves that can be adjusted at will to change the characteristics of the river.
Each river is different — its width, depth and flow — requiring slightly different design, but the premise of the Wave Shaper is the same.
“It looks like a louvered door laid on its side that goes up and down and out and in,” said Shimoda.
“There are infinite configurations that allows the operator to change the shape of the water,” Shimoda said.
The Nantahala will be the third river in the county to have a Wave Shaper. A scale model for the Nantahala feature is under construction already with installation scheduled for this fall and winter.
It will create endless opportunities for freestyle paddling.
“We can have this great surfing wave for beginners and then crank it up for the pros in a competition,” said Lee Leibfarth, a paddling expert with Nantahala Outdoor Center and organizer of the 2013 World Kayaking Championship.
A perfect wave for rafters is different from a perfect wave for kayakers. And the optimum wave for someone playing around on a surf board is different from the preferred wave of a person laying on a bogie board.
The Wave Shaper can be adjusted to cater to every type of paddling audience, something the Nantahala community particularly wanted.
“They would like to be able to fulfill as many needs of as many types of users in as many different types of situations as possible,” Shimoda said.
Who exactly decides how the Wave Shaper should be set each day?
Technically, the Wave Shaper will belong to the Swain County Tourism Development Authority, the entity that got the grant to build it. But the local tourism agency will lease it to the Nantahala Racing Club, which will in turn create a committee to map out a schedule for how the Wave Shaper will function each day.
The Nantahala Racing Club is not a commercial interest, and thus removes any concern among outfitters that one rafting company would use the Wave to its benefit over the other outfitters, Lariat said.
The Wave Shaper isn’t hard to operate, but someone will have to be taught how. At both the other sites sporting Wave Shapers, that person has been dubbed the “Wave Master.”
The Wave Shaper on the Green River in Idaho is remotely controlled through a web site. On the Nantahala, the parts will be adjusted manually, most likely first thing in the morning before the daily water release from the Nantahala Dam when water levels are significantly lower.
The Wave Shaper is made of indestructible metal and what Shimoda calls “super duper vulcanized rubber” to withstand the constant beating and water pressure of a moving river. It comes in a precast concrete box that’s lowered into the river.
The apparatus mostly sits below the river’s surface, and is barely detectable.
“Even though it is manmade, it is not going to feel like a concrete jungle. It is very much organic and part of the river,” Lariat said.
Can you hear me now? Broadband “critical” for Nantahala Gorge before kayaking championships
Organizers said this week that getting the Nantahala Gorge into this century when it comes to telecommunication capabilities is absolutely critical to successfully hosting the kayaking world championship in 2013.
The problem? There’s seems no easy answer to what’s for computer users a Bermuda Triangle of silence: seven or so miles of no broadband capability. Cell phones are equally useless in the steep-walled gorge where reception is unavailable.
Ten thousand visitors a day are predicted to descend into the gorge from Sept. 2-8, 2013, including reporters from around the world, to see the ICF Freestyle World Championships. And before that, the kayaking Junior World Cup will take place in September 2012 — with 5,000 to 6,000 people a day expected. Without broadband, reporters will be unable to cover the competition, which has a major following in Europe.
“We’re waiting on a miracle,” said Juliet Kastorff, owner of Endless Rivers Adventures, a whitewater rafting company in the Nantahala Gorge, of the possibilities of broadband capabilities throughout the area.
Short of that miracle, there also have been discussions with U.S. Rep. Heath Shuler, D-Waynesville, to see if he can help apply, well, pressure on the powers-that-be to bring in broadband.
“Getting broadband access throughout the gorge is a huge priority,” said Sutton Bacon president and CEO of the Nantahala Outdoor Center, the region’s largest whitewater and outdoor outfitter.
Another priority is work on a water feature in the Nantahala. These championships are freestyle, which Bacon explained is similar to kayakers doing tricks and stunts akin to a snowboarders’ showoff on a halfpipe. There is a play feature currently on the Nantahala River, “The Wave,” that is situated near NOC. That has been simply the work of river guides and others hand-stacking rocks, which tend to be washed out in storms, Bacon said.
Firms have been hired to stabilize “The Wave” and “make it a world-championship feature,” he said, adding that the new trick area would not look much different from what’s available now, and would continue to be at the level of “Nantahala-style paddlers.”
McLaughlin Whitewater Design Group of Denver, with the help of local company Heron Associates, will develop the river feature. McLaughlin re-engineered the Ocoee River for the 1996 Olympics, and has extensive experience working with the U.S. Forest Service, Bacon said.
The committee overseeing the world championships has submitted a $200,000 request to Golden Leaf Foundation for money; Nantahala Outdoor Center has contributed $100,000; the Great Smoky Mountain Railroad has chipped in $25,000; the Swain County Tourism Development Authority $70,000; and Duke Energy, $5,000. Smoky Mountain Host will contribute cash, plus in-kind work, according to organizers.
Business, tourism and economic development leaders hoping to capitalize on these events met Thursday (March 24) in Stecoah to continue planning for them and to discuss marketing plans.
Recreation rendezvous shines a light on WNC
Representatives from some of the biggest names in outdoor recreation will soon touch ground in Asheville for the 2010 Outdoor Industry Association’s Rendezvous.
Industry leaders from major brands like Patagonia, The North Face, REI, Merrell, Mountain Hardwear and many more will be flying through the Nantahala River on a whitewater rafting trip and exploring the Smokies by next week.
“The focus of the international outdoor industry will be on our region,” Sutton Bacon, CEO of the Nantahala Outdoor Center, which is hosting the conference.
Bacon and his peers say they hope the Rendezvous will encourage national and international businesses to open up shop in Western North Carolina.
“I think the WNC outdoor industry is certainly rolling out the red carpet,” Bacon said.
The major outdoor conference comes on the heels of Asheville being chosen as the site for a listening session as part of President Barack Obama’s America’s Great Outdoors Initiative earlier this year.
“It’s a validation of the kind of mountain lifestyle that Western North Carolina offers,” said Mark Singleton, executive director of Cullowhee-based American Whitewater.
Christine Fanning, executive director of the Outdoor Foundation, said the Smoky Mountains are iconic for the outdoor industry.
WNC is home to the most visited national park in the country, and two of the most heavily visited national forests in the country, the Blue Ridge Parkway and the Appalachian Trail. The region also serves as headquarters to major outfitters and outdoor retailers in the country.
“If there is a hub of outdoor recreation in the east, Asheville arguably can lay claim to it,” said Frank Hugelmeyer, president and CEO of the Outdoor Industry Association.
Boost from recession
A major focus of the OIA Rendezvous will be to gauge the direction the U.S. outdoor industry is headed.
Since outdoor recreation tends to be more affordable than the typical vacation, the recession has actually driven more Americans outside than before.
At Mast General Store in Waynesville, employee Jay Schoon said the economic downturn has indeed brought a boom in business.
We’ve been having one of the best years, if not the best year, that we’ve ever had,” said Schoon, who has worked in the WNC outdoor industry for almost 20 years.
During tough economic times, the relatively low cost of outdoor activities holds clear appeal.
“When you look at hiking, all you need are a pair of shoes and a backpack,” Hugelmeyer said.
Fanning said connecting with nature can also provide physical, emotional and spiritual benefits and a healthy escape from the bad news of the day.
“People really are realizing outdoor recreation is something that can sort of disconnect you from the realities of today,” Fanning said.
Statistics also show that Americans are also opting for shorter outings. Rather than setting out for a week-long backpacking trip, they will take a day hike, mountain bike or go river rafting over the same period.
“The American is becoming a consummate sampler,” Hugelmeyer said.
Still, millions of Americans have yet to step into the great outdoors.
One point to drive across to these consumers, according to Fanning, is that reconnecting with nature doesn’t have to be an expensive or complicated affair.
“You don’t necessarily need to save up and have a once a year or once a lifetime trip to Yosemite,” Fanning said. “You can be right in your backyard.”
With the American population mostly gravitating toward cities and suburbs, Hugelmeyer said OIA hopes there will be great investment in urban parks, not just national parks.
Reaching out to youth
According to OIA, 90 percent of people who participate in outdoor activities now started between the ages of 5 and 18. Children who grew up camping, hiking and biking are more likely to continue as adults. Those who stayed inside as kids likely won’t take up backpacking as adults.
But OIA has found that there is a significant decline in the number of young people participating in outdoor activities. With more technological options for entertainment, youngsters are opting to stay inside. Kids cite lack of time, lack of interest and too much schoolwork as reasons for not getting outdoors more often.
Parents may have to shoulder much of the blame for that.
“Too many find it convenient to park a child in front of a TV set or computer screen,” Hugelmeyer said.
Melanee Lester, manager of Mast General Store in Waynesville, says that kids are often interested in the outdoors but don’t have the support of the parents.
Fanning and Hugelmeyer point out that more outdoor recreation for kids could provide tangible benefits, including better grades, closer family relationships and major health benefits. Those who appreciate the outdoors will also care about conservation and being good environmental stewards.
More outdoor activity could also curb the obesity crisis in the country.
“It’s a very small investment to head off what will be a very large medical bill later on,” Hugelmeyer said.
According to Fanning, the solution will come once parents are given the skills, information and confidence to schedule outdoor activities, and young people are empowered and inspired.
“At the end of the day, this is about parents and families taking personal responsibility to take their kids out,” Hugelmeyer said.
“For all of us who have a passion for the outdoors, we also have a responsibility to pass that passion to the next generation,” Fanning said.
By the numbers*
Participation
• 48.6 percent of Americans ages 6 and older participated in outdoor recreation.
• Americans made an estimated 11.16 billion outdoor excursions in 2008.
Spike in outdoor activities
• Hiking up by 9 percent
• Camping up by 7 percent.
• Backpacking up by 19 percent.
• Mountain biking up by 10.2 percent.
• Trail running up by 15.2 percent.
Youth less interested
• 6 percent drop in people ages 6-17 participating in outdoor recreation. This number has dropped by 16.7 percent in the previous 3 years.
Most popular activities by participation rate
1. Freshwater, saltwater and fly-fishing: 17 percent of Americans.
2. Car, backyard and RV camping: 15 percent of Americans.
3. Running, jogging and trail running: 15 percent of Americans.
4. Road biking, mountain biking and BMX: 15 percent of Americans.
5. Hiking – 12 percent of Americans.
*Statistics from the Outdoor Industry Association study conducted in 2009.
A busy summer on the Nantahala River
Nantahala Outdoor Center raft guides can finally relax after working the busiest season the outfitter has seen in the last 10 years.
“There are a lot of sore shoulders,” said Charles Connor, director of marketing at NOC. “We’re all kind of walking around in a daze right now.”
July was by far the busiest month, with business soaring 20 percent higher than last year’s numbers. On some days, NOC was sending out a guided trip every 15 minutes — not to mention the other 11 rafting outfitters that operate in the Gorge.
The company tapped anyone trained to guide, from the CEO to the dishwasher, and head guides taxied them down to the river to meet demand.
“One of our biggest desires is not to turn anybody away,” said Charlie Allen, head guide or “czar” as they are nicknamed on trips.
This summer, NOC has seen total guided trips companywide shoot up by 13 percent from last year, and 15 percent on the Nantahala. The most growth was seen on the Pigeon River in Tennessee where trips increased by 50 percent.
“We’re definitely growing on a strong trajectory over there,” said Conner.
Interest in the Nantahala has been piqued with the Nantahala River Gorge being named earlier this year the site of the 2013 World Freestyle Kayaking Championships.
Raft guide Joe Dean, 63, said there were 1,829 people rafting on the Nantahala on a single Saturday, creating choke points.
“Being on the river, there can almost be gridlock,” said Dean.
The only blemish on this summer’s record has been the Cheoah River near Robbinsville. The release schedule of water from the dam hasn’t been conducive to recreational rafting, according to Conner.
“Some of the interest that we had in 2007 when it was first available is kind of waning a little bit,” said Conner.
Why this year?
Theories abound on why this summer was particularly successful, especially when NOC didn’t undertake a major marketing campaign.
The record hot weather helped pull folks from Atlanta, Asheville, Knoxville, Chattanooga and the Research Triangle to Western North Carolina’s cool mountain rivers.
“Some of the old-timers say it needs to be 95 in Atlanta,” said Allen. “That’s when the cars crank up and they head for the mountains. If it’s 85, they may go down to one of the South Carolina beaches.”
NOC was thankful that the weather was hot, but not hot enough to create drought conditions.
“The weather is so particular that you need to really have a perfect season like this,” said Conner. “You need heat, and you need just the right amount of rain.”
“This year, everything worked in our favor,” said Allen, who likens the weather conditions needed for rafting to those needed for farming.
The improving economy may be another factor.
NOC’s rafting director Cathy Kennedy, who has worked at the company for 40 years, said the rafting industry has traditionally done well in a down economy. Many who can’t afford a weeklong trip to Disney World will opt for a day trip on the river.
“It’s a pretty economical vacation,” said Kennedy.
“People have probably decided, ‘Well, the economy’s bad, but we still have to live,’” said Dean. “It’s dawned on them that it’s not going to change right away, might as well have some fun.”
The Gulf oil crisis might have also sent vacationers away from the those beaches and to the Smokies.
“Raft guides were coming off the river saying, ‘Everyone in my boat said they didn’t want to go to the beach,’” said Allen.
According to Kennedy, some late booking church groups canceled their trip to the Gulf Coast beaches and came instead to the mountains.
Not anticipating the stars to align this season, NOC had stuck with hiring the standard 150 to 200 raft guides across its seven river operations. Next year will probably not be any different.
“We’ll probably wait and see,” said Conner.
The challenging summer has been good for the local economy and for guides’ paychecks, but NOC employees say they are ready to wind down.
“I think we’re all grateful it happened, and we’re all grateful that it’s coming to an end,” Dean said.
A hub for all things outdoors
For the outdoors lover, stepping into NOC’s Great Outpost in Gatlinburg is like being a kid in a candy shop.
The outdoor gear and paraphernalia is as extensive as that found in major stores like REI or Bass Pro, but has a distinctly mountain feel similar to that found in Mast General Store.
“We wanted to be known as an experiential retailer. We wanted the store to be as much about having an experience in the store as the merchandise itself,” said Sutton Bacon, the CEO of Nantahala Outdoor Center.
Inside the front door, you’re greeted by a two-story climbing wall rigged with ropes and harnesses for the public to try. The layout of the store is well–organized: hiking, camping, fishing, climbing and paddling all have their own sections. There’s an entire floor dedicated to footwear and outdoor apparel from brands like Patagonia, North Face, Columbia and Keen.
The store is designed with kids in mind, too. They can climb through a rock tunnel into a “cave,” and bounce over a swinging bridge strung above the first floor of the store. There’s even a kid’s section for youth outdoor gear and outdoor toys.
A “Base Camp” area offers a passport to outdoor adventure, where you can sign up for rafting trips, learn-to-kayak classes, guided fishing trips and hiking or nature tours. Like an outdoor concierge service, staff can also offer hiking and camping suggestions for those trekking on their own.
“We have folks trained to assist anyone with any question,” said Brian May, NOC’s outreach manager.
It has outdoor gifts and souvenirs, from trinkets like old-fashioned candy and locally made soaps to more substantial finds like a national parks’ version of the Monopoly board game.
The store has quickly become popular with Appalachian Trail hikers. The AT passes through the Smokies at Newfound Gap, about 8 miles from Gatlinburg. The Great Outpost has free shuttle and Internet for hikers, and runs the shuttle three times a day to take hikers back to the trail. The Outpost also serves as a mail drop for hikers — a point along the trail where hikers send themselves care packages stocked with supplies for the next leg of their trek.
It’s fun for other guests at the store to see the hikers coming and going with their full-loaded packs.
“It is connecting us with a very authentic experience in the park,” said May. If hikers happen to stock up on supplies like camping fuel while at the store, all the better, but “It is not a hard sell. They can come in and just hang out,” May said.
NOC has been recently recognized by The New York Times as the “Nation’s Premiere Paddling School,” “The Best Place to Learn” by Outside Magazine, and as “One of the Best Outfitters on Earth” by National Geographic Explorer.
NOC’s Great Outpost
Nantahala Outdoor Center is positioned to become a major player in the outdoors scene on the Tennessee side of the Smokies with a gigantic new outfitter’s store smack in the middle of downtown Gatlinburg.
The $4 million Great Outpost gives NOC newfound visibility to some 14 million people who pour trough Gatlinburg year round, allowing it to market outdoor gear and guided adventures to a whole new audience — one that doesn’t always connect to the outdoors despite being on a vacation to the mountains.
“There are millions of people who come to Gatlinburg every year and never set foot into the national park, so we feel like this is a great opportunity to introduce a new audience to the outdoors and break down traditional barriers,” said Sutton Bacon, the CEO of Nantahala Outdoor Center.
NOC is already known for its rafting and paddling operations headquartered on the Nantahala River in Swain County, along with several outposts on other mountain rivers. It serves half a million guests a year, branching out in recent years to fly-fishing, mountain biking, hiking and sundry forms of outdoor activities. It also has had a gear store at its Nantahala outpost for many years.
Bacon said NOC has exceptionally strong brand recognition and long legacy in North Carolina.
“But we felt there was a huge opportunity to expose the NOC brand to an entirely new audience,” Bacon said. “We felt like it was a great strategic move for us to go into Gatlinburg and establish a presence there.”
The new store is the largest retail space in all of downtown Gatlinburg. The storefront occupies what is possibly the prime piece of real estate in the throbbing tourist gateway town.
The Great Outpost is directly adjacent to the main national park entrance — the first thing you see when leaving the park or last thing you see before heading in. A signboard shows icons of paddling, hiking, camping and fishing, promoting the store as a “one-stop-shop” for any and all outdoor adventures.
Surprisingly, Gatlinburg didn’t previously have an all-purpose outfitter. It made the venture somewhat risky, but NOC took the gamble that there is indeed an underserved market in Gatlinburg among those seeking outdoor adventure.
“What can the market truly sustain? Is it more the T-shirt, souvenir-based market, or is there a strong outdoor market there?” Bacon said.
Obviously, NOC thinks the answer is yes.
Since opening four weeks ago, the store has met sales expectations for the startup period — and the main season hasn’t even started yet. The new store will also allow NOC to expand its mostly seasonal operations based in the Nantahala Gorge.
But Bacon emphasizes the mission of the new store is more than that.
“We want to expose as many people to the outdoors as possible,” Bacon said. “I am less concerned about whether they go on an NOC trip. We are all about reconnecting that community with the national park.”
To demonstrate its commitment to the Great Smoky Mountains National Park at its doorstep, NOC donated $5,000 to Friends of the Smokies to mark the grand opening of the Great Outpost in early April. When shoppers ring up at the register, they are asked if they want to “round up” their purchase to the nearest dollar as a donation to Friends of the Smokies. Nearly everyone says yes, and all that change adds up quickly.
“They know it is a good cause,” said Brian May, NOC’s outreach manager.
Built green with style
Green building principles guided construction of the Great Outpost, qualifying it for gold certification under the LEED program, the national ranking system for environmentally-friendly buildings.
Green features include low-flow faucets, reduced energy consumption and lights that operate on motion detector so they don’t burn needlessly. Rainwater is absorbed by the landscaping rather than channeled into the town gutter system.
The building isn’t short on style, though, with a large, rustic wooden porch and massive stacked stone columns. Inside, floorboards and wooden siding taken from old barns made their way into the architecture, giving it a distinctly mountain flavor. Pine trees ravaged by the pine beetle and being cut down anyway were used for logs.
The siding comes from poplar bark stripped from poplar trees heading to the sawmill for lumber, reusing what would otherwise have been discarded.
The use of old materials provided green points in the certification. A building that once existed in the same spot — a long-time signature restaurant owned by the Ogle family that essentially founded Gatlinburg — was largely gutted inside and out, but the materials, even concrete block, were reused in the new structure.
Catching air on the Nantahala
Big names in paddling will dish up their best stunts and tricks in the NOC Freestyle Shootout kayak rodeo on the Nantahala River this weekend, April 17 and 18.
Freestyle kayaking, like skateboarding or snowboarding on a half-pipe, involves technical tricks and highly-stylized moves — including spins, turns, cartwheels and flips that often involve the boater going completely airborne.
The NOC Shootout is one of only six events in the country where paddlers can get points toward the USA Freestyle Kayaking national championship series. Paddlers are hoping freestyle will be recognized as an official Olympic sport for the 2012 games.
The NOC competition begins late Saturday morning and runs throughout the afternoon. The top five paddlers in each class advance to finals on Sunday. Awards ceremony is Sunday evening with $10,000 in cash and prizes.
Throughout both days, visitors can enjoy a festival-like atmosphere with DJ Terrence Young. Saturday evening, The River Bottom Nightmare Band featuring members of Asheville’s Firecracker Jazz Band will perform at The Pourover Pub at NOC.
The wave feature on the river will be lit up for an “open surf” on Friday evening, April 16, after which Eric Jackson, founder of Jackson Kayak, will give a talk on the rules, moves and scoring of freestyle kayaking at The Pourover.
noc.com or 800.232.7238.
Test the newest boats in the market
Nantahala Outdoor Center’s Demo Days is Saturday, April 17, where more than 60 kayaks and canoes will be available for free test-paddles on the river.
U.S. Open brings paddlers to Nantahala gorge
The best of USA Canoe/Kayak’s whitewater team will descend on the Nantahala River this weekend intent on making a clear impression about their Olympic aspirations.
The Bank of America Whitewater U.S. Open (March 27-28) is the first measuring stick in the paddling season that will intensify at the U.S. National Trials in Wausau, Wisc., and culminate in a trip to September’s World Championships in Tace, Slovenia.
Twenty-year-old Asheville native Austin Kieffer, who’s spent his whole paddling career with the Nantahala Racing Club Rhinos, relishes the chance to make that impression in the slalom competion in his own backyard.
“It’s always exciting when the season starts up. It’s exciting to be racing again and it being on home turf is just really fun. I hope it gives me an edge,” Kieffer said.
Kieffer races K1 or single kayak, and as he’s moved from Asheville’s Carolina Day School to Davidson College, he’s kept his eye on one prize –– a shot at the 2012 Olympics in London.
“I want to be on the team this year,” Kieffer said. “I hope it’s kind of a transition year for me.”
Kieffer, currently on the national developmental team, is one of the only local racers challenging for a K1 spot with Team USA this year. Western Carolina University grad and two-time national champion, Scott Mann, should also feel right at home on the Nantahala Outdoor Center course, and Vermont native Brett Heyl will be eager to re-establish his place as the country’s best slalom racer.
Kieffer thinks this year is his chance to step up his career by beating the big boys, and he believes the U.S. Open and the Charlotte Open at the National Whitewater Center the following weekend (April 2-3) will help him gauge how much ground he’s made on the rest of the field in the off season.
The back-to-back races pose different challenges to what will in all likelihood be a near identical group of competitors.
“Nantahala is a sprint, and there’s not much variability,” Kieffer said. “Charlotte is big and powerful, and it’s more explosive. There are more areas where people can really make time or lose time.”
The U.S. Open is a classic whitewater slalom race and Nantahala Racing Club coach Rafal Smolen, who raced for Poland before coming to the U.S. to coach, has a reputation for setting courses that test the competitors. But Smolen said the Nantahala’s natural features won’t create a lot of separation between the top contenders this weekend.
“Usually it’s a really close race even if the course is set up right,” Smolen said.
In contrast, Smolen said the man-made course in Charlotte is one of the world’s most demanding, capable of punishing technical mistakes heavily and testing the conditioning of the athletes.
Austin Kieffer hopes a good result on familiar water at the U.S. Open will set the stage for him to showcase his power on the concrete river in Charlotte.
“I’m a little bit bigger athlete compared to some of the other paddlers, so I think that can make it a bit more forgiving on the bigger course,” Kieffer said. “But it all depends on that day of racing. Who’s on their game and who’s off.”
No matter how you look at it, the U.S. Open is one of the classic showcases in the sport of whitewater racing, and the event will bring some of the world’s best racers in both slalom and wildwater classifications to Western North Carolina to show off their skills.
In whitewater slalom, the paddlers will negotiate 14 downstream gates and six upstream gates — in under two minutes. If they touch a gate, they incur a two-second penalty.
In wildwater racing, the competitors paddle down river as fast as possible.
After a winter in the gym, all of the paddlers will be happy to be back on the water, and for spectators, a day at the races is the perfect way to ring in spring.
“There’s no slalom race in the region as big as this race,” Smolen said. “If you want to see the best competitors in the sport, this is the place to come.”
For race schedules go to www.nrcrhinos.com or for info on USA Canoe/Kayak go to www.usack.org.
NOC expedition gains attention
An outdoor expedition to Bolivia that puts paddlers to work delivering medical supplies to remote villages organized by Nantahala Outdoor Center got a major plug by National Geographic ADVENTURE.
The November issue of the magazine listed the trip in its top 25 list of global adventure trips.
The expedition — a joint effort between NOC and nonprofit Medicforce — aims to bring first aid training and medical attention to remote riverside communities only accessible by running seven days of Class IV-V whitewater on Bolivia’s Tuichi River.
“This is a proper expedition that will have positive outcomes for people who live out of reach of traditional medical care,” said Jono Bryant, director of Adventure Travel and Wilderness Medicine at NOC. “The trip is a totally new concept that has huge potential worldwide. I’m thankful that NOC continues to push the boundaries of whitewater by providing these new and exciting opportunities.”
The magazine labeled the expedition a “difference maker” trip, noting its objectives: delivering medical supplies, conducting basic physical exams and relaying information about common health threats. The 21-day expedition will be held in August 2010.
NOC’s expedition is ranked among some of the most extraordinary adventures across the globe, such as biking through Pacific jungles, trekking into the Arctic Circle and snorkeling with humpback whales in Tonga.
Tool to help outfitters hone marketing
Outdoor Industry Association® has launched a new database to track purchases of outdoor gear and clothing from outfitters across the country.
The tracking system will help manufacturers and retailers in the outdoor lifestyle industry see how they are stacking up against national sales and pick up trends among outdoors consumers. The system will show weekly retail sales of outdoor products from major retailers, local outfitters and the Internet.
Retailers can enroll at no cost and will be able to access the data for free. 704.987.3450.