Archived News

Swain hospital earns blue ribbon

Swain hospital earns blue ribbon

Staff caring for patients at Swain Community Hospital have won the Blue-Ribbon Award presented to departments receiving the highest scores on patient satisfaction surveys. The patient surveys are part of the National Hospital Consumer Assessment of Healthcare Providers and Systems measurement administered by the Centers for Medicare & Medicaid Services. 

The care team at Swain Community Hospital accomplished an overall score of 85% in patient satisfaction. 

“Every day, with every patient, we focus on providing a safe and high-quality experience,” said Steve Heatherly, CEO of Harris Regional Hospital and Swain Community Hospital. “The entire staff at Swain Community Hospital, from behind the scenes to the patient-engaging care teams, excel at engaging patients and families and caring for the patient as if they are the person, they love the most.”

Smokey Mountain News Logo
Go to top
Payment Information


At our inception 20 years ago, we chose to be different. Unlike other news organizations, we made the decision to provide in-depth, regional reporting free to anyone who wanted access to it. We don’t plan to change that model. Support from our readers will help us maintain and strengthen the editorial independence that is crucial to our mission to help make Western North Carolina a better place to call home. If you are able, please support The Smoky Mountain News.

The Smoky Mountain News is a wholly private corporation. Reader contributions support the journalistic mission of SMN to remain independent. Your support of SMN does not constitute a charitable donation. If you have a question about contributing to SMN, please contact us.