USDA launches contact center
A new contact center is available for people with questions for the U.S. Department of Agriculture.
The AskUSDA Contact Center opened Nov. 23 to serve as “one front door” for phone, chat and web inquiries.
Prior to AskUSDA, people had to navigate dozens of phone numbers and had no option for self-service online, creating frustration. AskUSDA can connect people to USDA representatives via phone, facilitate chatting with a live agent on the website or allow email communication.