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Tea that warms the heart

Tea at Crown & Thistle Tea Room. Tea at Crown & Thistle Tea Room.

In today’s world, success in business is no longer measured by profit alone. More and more companies — large and small — are recognizing the power they have to create positive change in their own communities. Partnering with a local nonprofit organization is one of the most impactful ways to do this. Not only does it strengthen the community you serve, but it also builds a stronger, more engaged business in the process. 

At Crown & Thistle Tea Room, we believe a warm cup of tea has the power to bring people together, spark conversation and create comfort. But beyond the cozy atmosphere and fragrant blends, we also see our space as an opportunity to make a meaningful difference in our community.

When we opened in December 2024, we knew we wanted a “no tipping” policy in place because the unpredictable nature of tipped income, combined with the pressure to maximize every interaction, can lead to significant job stress and anxiety for waitstaff. We wanted our staff to work together as a team, so we offer our employees a competitive hourly wage.

However, it became clear that many of our customers wished to continue tipping. This presented a wonderful opportunity for us to give back to the community by donating all tips to a local nonprofit organization. We chose to partner with REACH of Haywood to support survivors of domestic violence — a cause that’s close to our hearts and deeply needed in our community.

Domestic violence affects people in every neighborhood, often quietly and invisibly. Survivors need not only safety but also compassion, understanding, and a chance to rebuild their lives. By working with REACH of Haywood, we hope to help provide those essentials — one cup at a time.

Supporting a nonprofit isn’t just about writing a check; it’s about forming a genuine partnership rooted in shared values and mutual respect. Engaging your employees in charitable efforts also creates meaningful connections and boosts morale. Studies show that employees who feel their company supports social causes are more loyal and motivated — creating a win-win situation for everyone involved.

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Giving back reminds us that business is about people. Every product sold, every service offered and every relationship built happens within a larger community. When you use your business to make that community stronger, you’re investing in a better future for everyone — including your company.

As we continue to serve our guests, we’re also committed to serving our community. Our hope is that every person who visits our tea room leaves feeling not only refreshed but also inspired to spread compassion in their own way. Because together, we can create a community where everyone feels safe, valued, and supported.

After all, tea warms the body — but giving back warms the heart.

(Rebecca Bradley is the owner of Crown & Thistle Tea Room.)

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