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An interim director is now at the helm of the Swain County Department of Social Services, bringing to the table an impressive resume with a focus on child welfare.

“That was real important to us,” said Georgianna Carson, a newly appointed DSS board member.

Jerry Smith served as a DSS director for 25 years in three different counties, including a year as president of the North Carolina Social Services Association. He also worked as the director of a children’s home after retiring from DSS and has written two books about foster homes and orphanages.

Smith’s background in child welfare is notable given the controversy surrounding the embattled agency. He is stepping in for former director Tammy Cagle, who was put on administrative leave with pay during an investigation into the death of a Cherokee baby. DSS failed to remove the baby from her caretaker and later conspired to cover up their own negligence, according to law enforcement records.

Four of the five DSS board members are new following resignations of former board members in the wake of the controversy.

Smith’s past experience as a DSS director is also critical. He knows the intricacies of the agency — with its maze of state and federal funding formulas and stacks of manuals that prescribe state and federal laws and policies.

“He is going to be a real asset for Swain County,” Carson said.

Smith was brought on board just two days after Cagle was put on leave. County leaders already had been in contact with the state Department of Health and Human Services to help identify a candidate to take over the agency.

The DSS board can’t say when, or if, Cagle might return to her post, or how long Smith will remain in place.

“He is going to be here as long as we need for him to be. I feel for sure it will be several months,” Carson said.

The agency is conducting its own internal investigation independently of the SBI, according to Justin Greene, the attorney for Swain DSS. That internal investigation will presumably determine whether any employees should be disciplined or terminated.

For now the county is having to pay Smith’s salary on top of Cagle’s, who is only on administrative leave. The county has a contract with an executive staffing firm for Smith’s services at the rate of $60 an hour, a portion of which the firm likely keeps as commission. That translates to an annual salary of $124,000.

As for the SBI investigation, no one knows when it will end.

“There is no way for us to speculate how long the investigation may take,” said Jennifer Canada, a spokesperson for the N.C. Department of Justice.  “Once it is complete, the SBI will turn over a report of its finding to the local district attorney for review. The DA will determine whether to file any charges.”

Carson said the death of the baby in January is a tragedy and needs a thorough and unbiased investigation, but it should not define DSS.

“Justice has got to be served, but at the same time we have got to mend fences,” Carson said. “I think people have gotten so focused on this one issue they have forgotten that this agency does so many things for the people of Swain County. We have so many good employees.”


Other DSS changes

Meanwhile, the chain of command for DSS Attorney Justin Greene will be altered. He will answer directly to the DSS board rather than the director. The SBI investigation and the turmoil leading up to Cagle’s suspension revealed the potential for conflicts of interest if Greene is under the director’s command.

The DSS board meets the last Monday of the month at 5:30 p.m. The old DSS board would only allow members of the public to speak if they requested to do so in writing two weeks prior to the meeting, and even then they could be turned down if their topic wasn’t considered fitting. While county commissioners and town boards are required by law to have public comment periods, appointed bodies like the DSS board are not.

Nonetheless, the new board has changed the policy and will allow anyone to speak up to five minutes.

“We know we are not elected officials, but at the same time we are there to serve the people of Swain County and we didn’t want to seem like we were being aloof or unable to be contacted if need be,” said Carson.


Who is Swain’s interim DSS director?

Jerry Smith has his masters in social work from UNC-Chapel Hill, considered among the best in the field nationally. From 1973 to 1997 he served as a DSS director in Washington and Wilson counties in North Carolina and Tazewell County in Virginia. He served as president of the N.C. Social Services Association in 1990. After retiring from DSS work, he was the director for two years at Holston Methodist Home for Children in Knoxville, Tenn., and has continued to provide services there as a trainer. He is the author of two books about foster homes and orphanages.

The director of Swain County Department of Social Services has been put on leave with pay following a nearly clean sweep of the DSS board.

A newly constituted DSS board placed Director Tammy Cagle on “nondisciplinary investigative status to investigate allegations of performance or conduct deficiencies” following a unanimous vote of the DSS board Monday (March 28).

DSS plans to hire an interim director by the week’s end, according to Robert White, a Swain County commissioner and new member of the DSS board. The DSS board will meet Wednesday to consider a person for the post.

White, a former school superintendent, said the entire situation has been very difficult, in fact the most difficult he has ever faced. White said he hopes it can be resolved sooner rather than later.

Swain DSS is under investigation for an alleged cover-up following the death of a Cherokee baby, Aubrey Kina-Marie Littlejohn. Relatives had repeatedly warned DSS of suspected abuse and neglect by the baby’s caretaker, but DSS failed to take action and later doctored records to hide any negligence on their part, according to the law enforcement investigation.

So far, no charges have been filed against Aubrey’s caregiver in connection with her death, nor have charges been filed in the obstruction of justice investigation into DSS.

Despite public demands that those employees named in the investigation — including the director — be put on leave with pay pending the outcome, the former DSS board reached an impasse on whether to do so.

Swain County commissioners condemned the former board for failing to take action and called for them to resign.

Four of the five DSS board members are now brand-new through a combination of local and state appointments: Georgeanna Carson, Tom Decker, Sarah Wachacha and White. Only Frela Beck remains from the previous board.

The DSS board only has hiring and firing authority over the director. However, an interim director once appointed could put the remaining employees named in the investigation on leave.

Family members of Aubrey thanked the new DSS board for taking the allegations seriously.

“I know it is just the first step to getting where we need to be, but it takes a lot off our shoulders to know somebody is taking this seriously,” said Leighann McCoy, one of Aubrey’s family members who attended the meeting of the new DSS board this week.

Ruth McCoy, Aubrey’s great-aunt, feared the SBI probe would be hampered if those in positions of authority named in investigation remained in their job.

“Now maybe people will step forward and start speaking,” McCoy said.

The fight between Swain and Graham counties is growing ever deeper in a dispute marked by lawsuits, counter suits and pleas to the General Assembly over who is entitled to a greater share of payments off the Fontana Dam.

The stakes are high — hundreds of thousands of dollars are on the table — for the two small, rural counties. The row centers over payment in lieu of taxes, or PILT, the money that counties get when federal land holdings erode the property tax base.

Swain and Graham have gotten PILT funds monthly from Tennessee Valley Authority since the Fontana Dam was erected in the early ‘40s.

The formula for calculating how much each county is entitled to was thrown into dispute last year, however. The N.C. Department of Revenue ruled that Graham should get a bigger share since more of the generators were housed on Graham County’s side.

The ruling in Graham’s favor will cost Swain more than $200,000 a year.

But that wasn’t quite enough. Graham also wanted six decades of back payments they felt they were owed — up to $15 million. So in January, they filed suit to get it.

Swain County, of course, disagrees. They’ve filed a countersuit, decrying Graham’s claims on a multitude of different grounds, hoping that one will stick. Too many years have passed, Swain argued, and if Graham wanted the money, well, they should have spoken up sooner.

But they didn’t stop there. Swain County has countersued claiming that if anyone was slighted their fair share from TVA and was entitled to a back payments, it should be Swain.

While the latest state formula for calculating PILT payments is based on TVA’s property holdings in each county, that’s not always been the case.

Until 2009, state law said that each county was supposed to get PILT money based on the percentage of lost tax revenue. Since Swain gave up more land when the lake was created — 16 percent of the county, as opposed to Graham’s 2.5 percent — it lost far more tax revenue, and thus should have been getting a greater share of TVA’s PILT money all those years.

“If the Department of Revenue had properly calculated the percentage of lost tax revenue to each county and distributed the PILT revenue accordingly, Swain County would have received substantially more PILT revenue than Graham County received,” said the countersuit.


Swain seeks new formula

Concerned, though, that the counterclaim wasn’t quite enough to solidify their position, Swain County commissioners got together to formulate other tactics.

To add firepower to their arsenal, Swain Commissioners are seeking special legislation from the General Assembly.

Swain wants to change the way PILT payments are calculated. Instead of awarding PILT money based on the value of TVA’s assets — such a which county the generators sit in — it should be based on the value of the land removed from the property tax roles by the lake as a whole.

While Graham’s got more of the hydropower equipment on its side of the county line, Swain has a good deal more land under water than Graham does. Swain stands to benefit substantially.

Swain’s proposed formula for calculating TVA payments is consistent with the PILT formula for national forest service land. Each county gets PILT money based on the acres of land that lie in the national forest and thus have been removed from the tax roles.

Swain also wants the property line between the two counties redrawn. The historical property line was the center of the river channel, but that’s not the boundary currently recognized currently by the state — instead the latest boundary line awards more land to Graham. Swain wants the historical boundary be reinstated, since the more land Swain can claim its lost when the lake was flooded, the more it could get in PILT payments.



Currently, Swain doesn’t have anyone to sponsor the legislation in either the Senate or House so face, and could be a tough sell.

In the House, Swain is represented by Rep. Phil Haire, D-Sylva. If Haire chose to take up the cause, he could likely face opposition from Rep. Roger West, R-Marble, who represents Graham.

In the Senate, Sen. Jim Davis, R-Franklin, may opt to steer clear, as he represents both counties.

None have yet weighed in, and Swain commissioners were reluctant to address the matter, saying they had a maneuver in the works it was best not to comment on.

Graham officials are similarly tight-lipped, though they declined to speak because the issue is pending litigation.

“We have approached people in the General Assembly, but we haven’t done anything one way or the other,” said Swain Commissioner David Monteith.

For Graham’s part, their attorney Charles Meeker, who is also the mayor of Raleigh, said the county has rejected all of Swain’s claims outright.

“We don’t believe that they are factually accurate,” said Meeker, and that, he said, was that.

The suits are scheduled to come before the Graham County Superior Court in early April, though Swain has applied for a change of venue. There is, as yet, no timeline for if or when the resolutions will see the General Assembly floor.

In the sunny, windowed front room of the Swain County Chamber of Commerce, a group of people are gathered around a table littered with maps, the light from the windows filtering through more maps and photos and wishlists that have been taped there. They’re a conglomeration of planners, business-owners and residents and they’re here to discuss the future of Bryson City.

In another corner on a cluster of leather couches and wooden chairs, more locals sit with team members from HandMade in America, who are assessing the town’s needs and wants, and will ultimately make recommendations on how to get there.

This is the second assessment Bryson City’s done with HandMade in America, a regional nonprofit that promotes crafts and cultural heritage as an avenue to economic development.

The town has been part of the group’s small towns program for nearly 15 years now, but their last assessment was in 1999. And, needless to say, a lot has changed since then.

So HandMade leaders decided it was time to bring pretty much everyone back to the table — business owners, the outdoor community, non-profits, churches, artists, residents, business organizations, even students — and ask them what they want their own town to become.

Luke Perry with the Asheville Design Center, who is helping with the project, spent the morning stationed in front of various maps of the town, sketching people’s ideas and wishes onto sheets of overlayed tracing paper. The idea, he says, is to find patterns or connections between what people want and how it can be achieved, connections that might not always be obvious.

Take the Tuckasegee River, a concept that kept resurfacing as people drifted in and out of the brainstorming session, looking at the aerial views of the town’s streets and postulating what could make them better.

“How can we activate the river?” That, Perry says, is a key question the community has been asking for years but never solved.

Everyone kept mentioning how inaccessible the river is — apart from Island Park, the best you can do is admire the waterway from the bridge and hope you don’t get sideswiped by the traffic flying by. And that leads to another problem: by car is how most to get to Island Park — there’s no dedicated sidewalk — and many other places outside the small downtown district.

So that led Perry and his colleagues to start sketching out how, exactly, the town could be more bike-and-pedestrian friendly, while giving residents and visitors better access to the river at the same time.

“One of the biggest things we’re doing here is telling stories,” says Perry. “How do you tell the story of Bryson City?”

Judi Jetson is at the head of the effort. She’s the director of the small towns program at HandMade in America, and it’s her job to get those stories, going around asking people what makes their community great and what could make it better.

For her, assessments like these are about creating the intersection between idea and implementation.

“This is not a pie-in-the-sky group,” she says. “It’s easy to have ideas, but if you never find out how to implement [your plan], it just sits on the shelf and nothing gets done with it.”

Perry echoes those sentiments. “We don’t want something that’s going to be a great plan and published with pretty pictures, but it’s never used,” he says.

So the ideal end-product of the exercise will be an action plan handed over to town officials, listing out 40 to 60 real — and feasible — suggestions for improvements, complete with recommendations on how to make them work.


Looking for local options

For Bryson City, a lot of what Jeston et al. heard from residents wasn’t just about improved pedestrian access, but more amenities for the community.

“This county needs a recreation center,” said Megan Cookston, who works with Yellow Rose Realty. “That’s the one thing I miss about living in Jackson County.”

Others repeated the general sentiment, noting that while there is a surfeit of stuff for tourists to do, activities and events geared towards locals are relatively few and far between.

It’s insider knowledge like this that Jetson says is vital to making a helpful, useful plan for a town. That nugget, for example, is something that she says she’d never have known without getting in-depth local feedback.

But appraisals like these aren’t just about slating towns, enumerating everything they don’t have to offer. There’s a reason people move to and stay in Bryson City, and it isn’t just the pretty scenery. So looking at what works, and why, is a good place to start when seeking to ferret out improvements.

Jeston and her team did interviews with a number of groups throughout the day, but in this particular idea session, many identified the small town’s smallness as its best asset, topped off by its naturally appealing locale.

“Well, just look around,” exclaimed Cookston, when Jetson asked the assembled crowd how they would pitch the place to outsiders. “And you can be in the National Park in three minutes.”

Diane Jones, who runs the Rocky Face Mountain development, said the chance to get out of the rat race is what makes the town so attractive. “That’s why I moved here,” says Jones. “There are people coming out of Atlanta to get away from the neon and get to the old-time Mayberry.”

Pulling against that slightly, though, is the truth that this is, after all, the 21st century, the digital age. Old-time and slow-paced are both valuable, but on the other side of the coin is the real need for connection, a struggle in the area.

High-speed internet and wi-fi were both sources of considerable ire for some locals, who made the insightful point that the idyllic atmosphere is only desirable long-term or even, increasingly, short-term inasmuch as it is connected to the wider, less-idyllic world.

That’s a problem that will probably be closer to the large-scale end on the recommendation continuum.

But Jetson says that’s the point. Yes, everything they suggest will be doable, but some things are more quickly completed than others.

“It’s going to be little things, like cleaning up a piece of property that’s really an eyesore, to more ambitious things,” she says. And with this visit, her team is taking the first steps toward helping the town work, in big and small ways, to make it a better, more vibrant place for locals and tourists alike.

Swain County social workers and supervisors named in a State Bureau of Investigation probe are no longer welcome to work child welfare cases on tribal land.

The Eastern Band of Cherokee Indians asked the Swain County Department of Social Services last week to send other workers instead when dealing with cases on the Qualla Boundary.

Swain DSS is under investigation for an alleged cover-up following the death of a Cherokee baby. Relatives had repeatedly warned DSS of suspected abuse and neglect by the baby’s caretaker, but DSS failed to take action and later doctored records to hide any negligence on their part, according to the law enforcement investigation.

An SBI search warrant named five employees, including the DSS Director Tammy Cagle and Program Manager T.L. Jones. Despite public demands that those employees be put on leave with pay pending the outcome of the investigation, only one has been suspended.

The rest remain in their jobs, which include duties on the reservation — from caseworkers investigating alleged cases of abuse to Cagle attending child welfare committee meetings with tribal officials. That has created a source of tension in Cherokee.

“I think while we are in this investigative period we should ask these guys to step aside in their responsibilities until we can figure things out,” said Principal Chief Michell Hicks. “This is a high profile issue and in light of everything that has occurred, I think it is in the best interest of all related parties.”

The request came from the chief’s office and was run past the Division of Health and Human Services in Raleigh. The state umbrella agency claimed it didn’t have jurisdiction over the job duties and case assignments of Swain County social workers.

“Any decision regarding this request would be made by Swain County DSS management,” according to Lori Walston, a spokesperson for the state agency.

Swain DSS Attorney Justin Greene, who has served as a de facto spokesperson for the agency during the tragedy, said Swain DSS would honor the tribe’s request. The social workers named will no longer work on the reservation in any capacity, even testifying in tribal court in ongoing cases they were assigned to.

“Swain County DSS employees not involved in the investigation will replace those five DSS employees in all matters occurring on the Qualla Boundary so that the delivery of social services to the enrolled members of the Tribe continues unimpeded,” according to a statement by Annette Tarnawsky, the tribe’s Attorney General.

Swain County DSS has an agreement with the tribe to perform child welfare services on the reservation. Swain DSS is reimbursed for all the services it provides on the reservation.

Over half its total child welfare caseload  — and therefore half the budget — is tied to cases involving enrolled members, according to DSS reports.

Cherokee is pursuing the creation of its own child welfare team, which would handle cases involving enrolled members rather than using on Swain County DSS, according to discussions at a tribal council meeting this month. Swain DSS stands to lose considerable funding if such a plan goes through.


Official suspension may be coming soon

Relatives of Aubrey Kina-Marie Littlejohn have been calling for the suspension of the social workers for four weeks, as have the majority of Swain County commissioners. Commissioners said their request has nothing to do with whether all employees named are guilty of wrongdoing, but is merely a matter of protocol to protect the integrity of the investigation.

But the DSS board, which holds the final say, reached an impasse on whether to suspend the employees. Commissioners were perturbed the DSS board failed to reach a decision and called for the board to resign. Three of the five indeed resigned, but commissioners then found themselves on the receiving end of public backlash from friends and family of the DSS board.

Two members remaining on the DSS board are Frela Beck, an enrolled member of the tribe, and County Commissioner Robert White.

Of the three vacant positions, one seat gets appointed by the county and two by the state Division of Health and Human Services.

County commissioners last week appointed Georganna Carson to the county’s vacant seat.

The state this week made its two appointments: Tom Decker, a teacher at Swain County’s alternative school, and Sarah Wachacha, a tribal member who works in administration at the Cherokee Indian Hospital.

A meeting of the newly constituted DSS board will be at 5:30 p.m. Monday, March 28, at the Swain DSS office. The board will presumably take up the issue of whether to suspend the employees in question until the investigation is concluded.

While the new board members will have to get up to speed on DSS policy, Decker said he is looking forward to the challenge and will not be distracted by the media attention surrounding the controversy.

“Once the new board sits down I am sure we will be able to work together well to do whatever needs to be done,” said Decker, who moved here 10 years ago. “I volunteered because I care about the people of Swain County and especially the children.”

Tribal members and leaders alike vented their discontent with Swain County’s handling of child welfare for Cherokee children at this month’s tribal council meeting.

The Eastern Band no longer wants to rely on Swain County’s Department of Social Services but instead is laying a framework for a new, tribe-operated child protective unit.

Their anger was in response to the death of 15-month-old Aubrey Kina-Marie Littlejohn, who died in January despite repeated warnings by relatives to Swain DSS of suspected abuse and neglect. The department is now under investigation for possible missteps and a subsequent cover-up.

The Eastern Band doesn’t handle its own child protective services; the task falls to DSS agencies in neighboring counties.

That may soon change, however. Family members, community members and professional child advocates appeared before the council and implored them to bring child welfare in-house.

“Our priorities are not on our own people,” said Regina Rosario, director of Heart-to-Heart, a Cherokee child advocacy program. “We can realign priorities, and all it takes is just the will in this chamber right here.”

Principal Chief Michel Hicks, who said he had to tread carefully in light of the ongoing investigation, acknowledged that there were problems with the current set-up of child welfare services, and confirmed that “the fire is burning again” on an initiative dating back to 2007 to bring it under the auspices of the tribe.

Hicks said he’s pulled together a team of deputies and other officials to look into the feasibility of a child welfare unit, and that reports will be coming to council over the next few months.

Aubrey’s family also stood up to ask the community for support, putting their voice behind resurrecting the idea of tribal child protective services.

Ruth McCoy, Aubrey’s great aunt, with tears thanked the council for engaging a private investigator following the child’s death. Chief Hicks and Tribal Attorney General Annette Tarnawsky made the decision to hire the investigator to check into her death because of reservations about how the case had been handled. Case workers had visited the child’s home several times prior to her death, and state investigators are now looking into allegations that workers failed to follow up with Aubrey and then falsified records in the case.

“She can’t speak, so we have to speak for her,” said McCoy, who is heading a letter-writing campaign lobbying the state for a full investigation of Swain County child protective services, which has now been launched.

She too asked council and the chief about moving child protective services under the umbrella of the tribe, referencing a 2007 proposal by Hicks to do just that.

McCoy proclaimed this the time to take action in the wake of Aubrey’s death.

“Let’s do something about this and get some questions answered about what’s going to happen with our social service department,” said McCoy.

“The simple fact is we just want the truth to be told,” said Hicks. “We also don’t want to see this happen to another baby in our future.”


Tribal children at risk

Many members have questioned whether Swain County social workers take cases involving American Indian children as seriously as white children. The failure by Swain DSS to remove Aubrey from an unsafe trailer that lacked heat and had known drug activity underscores the concern, family members say.

“It’s unfortunate and it does bring question to what else may be sitting out there to where a job has not been done on behalf of our tribal memberships,” Chief Hicks said. “And that’s a huge question and that’s a huge issue that we have to get to the bottom of. It’s time to take a different approach on social services, without question.”

But Carol Maennle, a Swain County social worker, said their agency looks after Native American children the same as white children.

“Don’t think for a minute we don’t love and try to treat them the same way,” Maennle said during a Swain County meeting this week.

Swain County DSS stands to lose money if the tribe takes over its own child welfare cases. DSS receives more for services provided to Native American children than for other children. Reimbursement for social work involving Cherokee children comes from the federal government, which provides a higher level of reimbursement, while funding for other children comes from the state, which doesn’t pay as much.

Other community members asked council members to take action to improve social services, as well.

Council Member Teresa McCoy reported that at a recent community meeting in Big Cove, more than a few residents came forward to relay their own bad experiences with social services in both Swain and Jackson counties, and even more came forward to express similar grievances to tribal council.

“Obviously this issue has touched everybody on this boundary. We’re parents and we take it personally,” said McCoy.

Jasmine Littlejohn, Aubrey’s mother who is currently jailed on federal drug charges, called tearfully for DSS officials to be called to account, saying that she hoped her daughter’s death would not be in vain.

“I want to see that nothing else like this happens to another child,” said Littlejohn, in a jailhouse interview. “My daughter may have just saved other child’s lives.”

Littlejohn said she was confident that, had her daughter not been American Indian, she would have been given better treatment by DSS workers.

Tarnawsky’s office has encouraged members with complaints about social services to contact them, noting that they’ve been involved in the investigation from the outset.

“We just want to find out what happened to this child and see what steps we as a tribe need to make and to take so that our children are well-protected,” said Tarnawsky.

Other tribal council members also expressed support for the initiative to take some social services out of state hands.

Bill Taylor, who represents Wolftown, said moves should be made on meetings held nearly a year ago to discuss that very idea.

“I think it’s the consensus of everybody here that we need our own program,” said Taylor. “Who’s going to take care of our children better? Our own people. I think it’s time that we stop dragging it on, and let’s do something about it before this happens to another family.”

The chief, however, turned it back on the council, challenging them to take their own steps towards a more active role in the tribe’s next move on the issue.

“It’s time for us all to step up and do something about it,” said Hicks. “It’s not just on the chief’s shoulders. There’s 12 council members that can step up also.”

A large crowd turned out at the Swain County commissioners meeting this week to voice support for the beleaguered Department of Social Services Board.

Supporters said local board members tasked with overseeing the agency have been unfairly criticized following the death of 15-month-old baby and a criminal investigation into an alleged cover-up.

DSS workers failed to heed complaints from relatives that the baby was in danger and later falsified documents to hide any negligence on their part, according to family members of the child and law enforcement documents.

County commissioners called on the DSS board to suspend employees named in the investigation with pay, including DSS Director Tammy Cagle and Program Manager T.L. Jones.

However, the DSS board was deadlocked on the issue after a three-hour meeting last week.

That prompted the commissioners to call for the resignation of DSS board members in a strongly worded statement sent to media outlets the following day.

“The commissioners urge all the current DSS Board members to immediately resign, so that these positions can be filled with people who are not afraid to put the best interests of children and families of Swain County first at all times,” the statement read.

Three of the five DSS board members resigned by week’s end.

But those who spoke out at the commissioners meeting Monday said the DSS board members have been blamed unfairly.

County commissioners were out of bounds in their statement, according to Betty Sandlin, one of several who gave commissioners a dressing down at the meeting. Sandlin called the press statement by commissioners “abominable,” “despicable,” “unethical” and “disgraceful.”

Sandlin said DSS board members are outstanding citizens, dedicated members of their church, and active in civic affairs.

“You had the unmitigated gall to suggest they don’t have any interest in the children in this community,” Sandlin told commissioners. “You made a colossal error in judgment. Many of us are beginning to wonder whether we made colossal errors in judgment when we voted for you last November.”

DSS board members also took to the podium to defend themselves, claiming they have been unfairly denigrated.

“To vilify the DSS board the way you did is absolutely inexcusable,” said Bob Thomas, a DSS board member. “These libelous insinuations are totally irresponsible, unacceptable and downright obscene.”

Thomas said he resigned not because commissioners asked him to but because he was “fed up and frustrated beyond description.”

DSS Board Chairman Jim Gribble, who suffers from a heart condition, said the controversy in recent weeks has taken a toll on his health, including sleepless nights and a loss of appetite.

“This was truly a most troubling episode in my life,” Gribble said.

Gribble said he has no apologies for how the board has handled the recent crisis.

The press statement by commissioners questioned whether DSS board members’ were putting other interests above those of the community at large and of children in particular.

“The board of commissioners feel that the needs of the children should have more priority than the needs of the director or employees,” the statement read.

Gribble said he was offended by the accusation.

“I am deeply, deeply troubled by the loss of a defenseless innocent child,” Gribble said. “I agreed to serve on this DSS board because I thought I could make a difference. I have an earnest desire for the safety and well-being of children.”


Deadlocked DSS board

Four of the five DSS board members met for three hours behind closed doors last week to debate whether to suspend Director Tammy Cagle and the other employees named. When they finally emerged to the waiting crowd — including family of the dead child and family of the social worker accused of falsifying records — they announced they had not been able to reach a consensus and directed any further questions to the DSS attorney.

While it is legal to discuss personnel decisions in private, public bodies such as the DSS board must vote in the open, allowing the public to witness where each person on the public board stands. This is intended to ensure a transparent, accountable and democratic form of government.

The DSS board never formally voted in public, but instead announced it could not reach a consensus.

With only four board members at the table, it would be easy for them to recognize who was on what side, and whether a formal vote would be futile. The fifth board member was out of town.

Board Chairman Jim Gribble would not reveal which of the board members were in favor of suspension and which were not.


Standard protocol

County commissioners asserted that suspending those named in the investigation is crucial to restoring public confidence in the agency and ensuring the integrity of the ongoing investigation.

DSS Board Member Thomas countered that in his eyes people are innocent until proven guilty.

“I refuse to compromise my convictions for the convenience of the situation,” Thomas said.

Thomas said DSS Director Cagle has the support of her staff, witnessed by 25 DSS employees who came forward to speak on their boss’s behalf as the board weighed whether to put her on leave.

Commissioners pointed out in the press statement that it is standard protocol for any government agency to suspend employees with pay during an ongoing investigation, regardless of guilt or innocence.

“It has never been the intention of the board of commissioners to accuse anyone of wrongdoing, but suspending the employees would help authorities with the state conduct an unbiased investigation and have more flexibility to do their job,” the statement issued by commissioners read.

According to commissioners, the state Department of Health and Human Services likewise wanted the employees put on leave with pay.

But several audience members at the meeting challenged that. They said they didn’t believe the state had recommended suspending the DSS employees and asked for proof.

In a public statement, Sherry Bradsher, the state director in Raleigh, said that personnel decisions ultimately rest at the local level. But she added that the DSS board should do what it takes to ensure public confidence in the agency.

“We have offered guidance and a strong reminder to the board of its responsibilities as defined by General Statute, which includes its authority over the director,” Bradsher said.

Gribble said the state made recommendations but no mandates on whether the employees should be suspended.


In the dark

County Commissioner Steve Moon was the lone commissioner who didn’t believe DSS employees should be suspended or that DSS board members should resign. Moon, who is the uncle of the DSS director, chastised the other commissioners for sending out the press statement without his knowledge. He learned of it when watching the news on television.

“Why was this done without telling me? I was totally out in the dark until I saw it on WLOS. No one called me. I had zero input on that decision. I would like to know why,” Moon said.

Moon blamed County Manager Kevin King, but King said he was acting at the direction of three of the five commissioners by sending the press statement. King, along with the three commissioners, were in Raleigh on county business at the time.

Commissioner Robert White was put in charge of calling Moon to let him know. White said he tried to call Moon but couldn’t reach him.

Moon also was upset that the DSS board members weren’t personally notified, but learned from reporters that commissioners were calling for their resignations. Moon apologized to the board members in the audience even though he wasn’t part of the decision.

“I am sorry. I am really, truly sorry it has come down to this,” Moon said, prompting an extended standing ovation from the large crowd. The crowd was so large the meeting was moved into a courtroom instead of the regular meeting room.

Speakers also lashed out at the media, blaming the press for negative publicity of the county.

“They are having a heyday,” Thomas said, coining the coverage a “media frenzy.”

Indeed, newspapers and television stations from across the region have reported on the raid of DSS offices by the State Bureau of Investigation and the investigation into the baby’s death.

Sandlin blamed the commissioners for “fueling a media circus” and portraying a “demoralizing” picture of the county.

“The snap judgment of a few irritated commissioners to make us a public spectacle only served to fuel the media and further hostilities,” Gribble added.

While the DSS board defended its name, family of the Cherokee baby who died reminded the audience why they were here in the first place.

“We are sorry your feelings got hurt, but you guys get to go home to your families, hurt feelings or whatever. When we go home, we are missing a member from our family,” Ruth McCoy, the child’s great aunt, said at the meeting.

While the alleged cover-up at DSS has gotten most of the attention, McCoy said the agency is equally at fault for leaving the baby in an unsafe home despite pleas by relatives to remove her.

“We are here because they didn’t do their job. None of this had to happen,” McCoy said.

Some speakers expressed their condolences to McCoy for the family’s loss.


Vacancies on the board

Following the resignation of three board members, the DSS board is short three members. Of those, one is appointed by the county commissioners and the other two by the state Department of Health and Human Services.

County commissioners voted this week on a replacement, selecting Georgianna Carson. Carson is the daughter of a long-time doctor in Swain County who helped found the hospital.

Commissioners were split on who to appoint, however. Commissioners Moon and White wanted to appoint Paul Crawley, owner of a soda fountain shop, but Commissioner Phil Carson, David Monteith and Donnie Dixon backed Georgianna Carson.

It could be the end of next week before the state makes its new appointments.

“It is always challenge in smaller communities finding people that are willing to serve and volunteer even under normal circumstances,” said Sherry Bradsher, director of state health and human services.

Given the tremendous publicity surrounding DSS in such a small community, appointments will take more careful consideration than ever, Bradsher said. For those who do volunteer, Bradsher wants to understand their reason for doing so, and ability to be in a tough spot.

“We want to be sure the people we appoint are going to be fair and good listeners and make the decisions that are appropriate for moving the agency and the county forward,” Bradsher said.


Timeline of recent events

• Thursday, March 3 — Swain County commissioners vote 4 to 1 for the DSS board to suspend with pay those named in an SBI investigation.

• Tuesday, March 8 — After a three-hour meeting, DSS board members are deadlocked over whether to suspend employees and announced no consensus.

• Wednesday, March 9 — County commissioners call for the resignation of DSS board members in a strongly worded press statement.

• Thursday, March 10 — Three DSS board members resign.


Related documents

Swain commissioners call for DSS board resignations
Jim Gribble and Bob Thomas resignation letters
Public statement by DSS Board Chairman Jim Gribble
Public statement by DSS Board member Bob Thomas
Read the warrant

The state could step in to run the Swain County Department of Social Services if the top leaders are among those put on leave during a probe into an alleged cover-up.

Swain DSS falsified records relating to the abuse and neglect of a 15-month-old baby who later died, according to an investigation by the Swain County Sheriff’s Office and the State Bureau of Investigation.

The family of the child have asked those named in the probe, including the DSS director and program manager, be suspended pending the outcome of the investigation.

“I don’t think it is right for them to keep working,” said Leighann McCoy, one of the family members. “Look at all the lives they have in their hands. Their jobs are a matter of life and death.”

The Swain County commissioners have concurred, although they don’t have authority over DSS employees — that lies with a separate DSS board.

So last week, commissioners formally called on the DSS board to suspend the employees in a 4 to 1 vote at a special meeting. The lone “no” vote came from Commissioner Steve Moon, who is the uncle of DSS Director Tammy Cagle. Family of the child chastised Moon after the meeting for participating in the vote.

Commissioners emphasized that their recommendation is not a reflection of whether they think the DSS employees are guilty of wrongdoing. Commissioners said that suspending the employees would protect the integrity of the ongoing investigation.

“It is not out of animosity,” said Commissioner Chairman Phil Carson. “We are just trying to do the right thing during this case and this investigation.”

Swain County commissioners met with the DSS board in closed session for more than an hour Thursday evening prior to commissioners’ vote. The meeting could legally be held behind closed doors since the discussion centered on personnel and a criminal investigation.

The DSS board will meet seperately at 6 p.m. on Tuesday, March 8, at the DSS office to discuss commissioners’ recommendation.

Two-dozen friends and family of Aubrey Kina-Marie Littlejohn, a 15-month-old baby who died in January, waited outside during the duration of the closed meeting to learn what commissioners would do. Relatives say they had appealed to DSS to take Aubrey away from her caregiver, and had repeatedly complained of suspected abuse and neglect. The SBI is investigating whether DSS employees engaged in a cover-up to hide potential negligence on their part.

Deloris Taylor, a friend of the family, said DSS failures allowed Aubrey’s death to happen.

“There should be a full state investigation and DSS should be held accountable. I think they should face criminal charges,” Taylor said.

Taylor said Aubrey’s case should have been given more attention.

“They shouldn’t just shuffle the paper work,” Taylor said.

Several social workers came to the meeting and expressed their dismay that their agency was under attack. They pointed out the many dedicated social workers in Swain County who put their heart and soul into what is a very tough job.

“I think our county should be supporting our social workers a lot more,” said Alissa Lambert, a child social worker at Swain DSS for three years.

Lambert said the job was so stressful that she burned out and had to find another job.

“The stuff we have to deal with on a daily basis is really difficult,” Lambert said.

Lambert asked where the news media was the rest of the year and during their many fundraisers, from selling hotdogs to a softball tournament to a chili cook-off.

“Nobody sees the positive things we do, the hundreds of families we help on a daily basis,” said Tabatha Medford, a current DSS social worker. “I apply myself in my job every day.”

So far, only one of the employees named has been put on leave — Craig Smith, a social worker with the agency since 2006 making $35,000 a year, who was directly involved in falsifying the records turned over to investigators, according to an SBI search warrant.

Smith told investigators he was acting on orders from his boss. His account of events suggested that the director and program manager knew his report was fabricated — namely that the child had been seen by a doctor when in fact she hadn’t.

But Lambert questioned Smith’s story. She said that supervisors can’t check on the accuracy of every statement in every report.

Lambert said anyone the state sends into run DSS won’t understand working in a small town or the unique culture here.

The following statement was issued by the Swain County Board of Commissioners after the DSS board failed to take action Tuesday night to suspend employees named in an SBI investigation:

The Swain County Board of Commissioners is extremely disappointed with the actions of the Department of Social Services Board. During the last Commissioner’s meeting the Board asked the DSS Board to temporarily suspend employees that had been named in the investigation.  This is a procedure that is followed in most Counties in North Carolina.  It has never been the intention of the Board of Commissioners to accuse anyone of wrong-doing, but suspending the employees would help authorities with the State conduct an unbiased investigation and have more flexibility to do their job.

These suspensions would help DSS regain the trust of the community.  The Commissioners feel that the DSS board members are not working for the citizens of Swain County. The DSS Board did not vote on this issue at their Tuesday night meeting.  The Board of Commissioners feel that the needs of the children should have more priority than the needs of the Director or employees.

Therefore, the Commissioners urge all the current DSS Board members to immediately resign, so that these positions can be filled with people who are not afraid to put the best interests of children and families of Swain County first at all times.

Page 28 of 47

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