It’s been over a year since North Carolina began the rollout of a new computer program called NC FAST, for North Carolina Families Accessing Services through Technology. The system was supposed to make it easier to process applications for social services like Food and Nutrition Services, Work First and Medicaid, but it’s not smooth sailing yet.

Waynesville residents will soon be reaping the benefits of an information technology makeover at town hall. While town employees will be happy to see the last of the decades-old computers some of them have been using, residents will notice an increase in the forms, calendars and updates posted on the town’s website. 

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