Macon County achieves success with open access

The Macon County Health Department implemented a new open-access appointment system in February that has cleared a four-week backlog of appointments.

The open-access system replaced the previous system of clinic days. Now, most services are available every weekday, allowing patients to be seen in the first available appointment slot, no matter what service they need. Most appointments can be scheduled within 72 hours of contacting the public health department.

Only Franklin area services are affected by the system. Highlands and Nantahala clinic days will not change. Macon County Public Health will file Medicare, Medicaid, Blue Cross/Blue Shield, Tricare,

Crescent, and certain Medicare replacements for its patients.  

828.349.2081 or visit

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