Breaking the code: Merchants hope study provides reliable data about customers

For two and a half years, David Erikson at Twigs and Leaves has offered a monthly drawing for a gift certificate as a surreptitious means to compel customers to share their hometown address.

Retailers get ready for opening day

By Michael Beadle

As the opening date approaches for the North Carolina Education Lottery, local retailers in Western North Carolina are gearing up to sell the first batch of tickets.

At the Cullasaja Exxon outside of Franklin, owner Ronnie Setzer is ready.

Incubator failed to help entrepreneurs

A small business incubator in Waynesville has failed in it mission to nurture entrepreneurs and start-up companies, and instead has devolved into little more than a building to house a handful of companies for the long haul, according to critics.

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