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Wednesday, 15 June 2011 20:37

MedWest launches free nurse advice phone line

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MedWest Health System is now offering a nurse advice line.

The MedWest Nurse Line, 1-855-MEDWEST (633-9378) is a call center based service that will be available 24 hours a day, seven days a week. The call center is operated by TeleHealth Solutions.

The call center is staffed with qualified customer service representatives and registered nurses trained to be experts in telephone triage.

The advice line is not intended to replace primary care physicians or to handle emergency health issues. Nurses will provide general information and cannot diagnose or provide patient-specific information as they do not have access to a patient’s medical records.

Common problems that might be appropriate for the MedWest Nurse Line include burns, chronic headaches or other persistent aches, and high fever. If follow-up care is needed, callers are directed to the nearest emergency department, urgent care center or physician practice — depending on the nature of the call.

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This Must Be the Place

  • This must be the place

    art theplaceI did it again. It’s 9 a.m. last Saturday at the starting line of the Cashiers Trail Mix five-mile backwoods race. I knew I should have gotten more sleep the night before, should have at least had something to eat that morning. Shouldn’t have overindulged in the libations of Friday night, nor said the things I now regretted to my girlfriend.

    Written on Wednesday, 17 September 2014 14:59